[Hiring] Operations Manager @Kmart Group

Role Description

Kmart Store Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.

What you’ll be doing

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
• Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

Qualifications

• Experience in retail management or a similar role.
• Strong leadership and coaching skills.
• Ability to analyze financial data and drive operational excellence.

Requirements

• Availability to work only 1 in 3 weekends to support work-life balance.
• Commitment to fostering a positive and inclusive team culture.

Benefits

• Competitive salary + bonus potential.
• Team member discounts across Kmart, Target, Officeworks & Bunnings.
• Career pathways across Kmart Group and Wesfarmers.
• Ongoing leadership development and support.
• A remote work allowance is available for the successful candidate!