[Hiring] Operations Manager @Bluemoso

Role Description

BlueMoso is hiring an experienced Operations Manager on behalf of a client to work closely with the client's CEO and team to oversee day-to-day operations, improve internal systems and processes, manage projects and team members, and provide strategic operational guidance. This role also owns GoHighLevel (GHL): running the funnels, automations, webinars, and podcasts that keep the business's content and marketing systems moving.

The ideal candidate should bring strong hands-on experience and professional judgment, with the ability to advise the CEO and team on operational decisions, project scope, pricing, client relationships, and overall business processes. This person is committed to supporting the CEO, available during EST working hours, and starts at 8:00 AM to 12:00 PM EST, Monday to Friday.

Qualifications

• Hands-on experience with GoHighLevel (GHL), including webinars, podcasts, funnels, and automations
• A real content and platform powerhouse: able to punch out content fast and strategically across webinars, podcasts, and all social platforms
• Experience with content creation, including graphics, copy, and editing
• Strong hands-on operations experience
• Experience managing people and projects
• Strong understanding of business systems and processes
• Experience creating SOPs, SOWs, and operational documentation
• Experience advising on scope, pricing, and client management
• Comfortable assisting with client calls
• Strong business judgment and problem-solving skills
• Able to confidently provide recommendations and professional opinions
• Comfortable working closely with a CEO and serving as a trusted operational partner
• Committed to supporting the CEO, available during EST hours, starting at 8:00 AM to 12:00 PM EST, Monday to Friday

Requirements

• Oversee and improve day-to-day business operations
• Develop and optimize internal systems, workflows, and processes
• Identify operational inefficiencies and recommend solutions
• Establish effective time-tracking and time-management systems
• Create, organize, and maintain Standard Operating Procedures (SOPs)
• Develop and manage Statements of Work (SOWs)
• Improve documentation and processes to ensure consistency and accountability
• Manage projects, timelines, priorities, and deliverables
• Coordinate tasks and responsibilities across team members
• Monitor project progress and ensure deadlines are met
• Support team accountability, organization, and performance
• Work closely with the CEO and team to resolve operational challenges
• Assist with client calls as needed
• Manage and maintain GoHighLevel (GHL) as a core business system
• Build and maintain funnels and automations
• Coordinate webinar and podcast operations
• Oversee content workflows across social platforms
• Support or execute content creation, including graphics, copy, and editing, as needed
• Advise on project scope and deliverables
• Develop and maintain fee schedules
• Provide recommendations on pricing and additional charges when scope changes
• Ensure scope, pricing, deliverables, and changes are properly documented
• Evaluate potential and existing clients based on fit, scope, expectations, and overall business value
• Provide professional recommendations on whether a client or project is a good fit
• Advise the CEO on potential red flags, difficult client situations, and scope-related concerns
• Share industry experience and professional judgment to support business decisions
• Help establish appropriate client boundaries and expectations

Benefits

• Pay: $528 - $704/month
• Schedule: 8:00 AM – 12:00 PM EST, Monday to Friday
• Work Arrangement: Part-Time, with potential to grow to full-time
• Reports To: The Client (CEO)