[Hiring] Operations Lead, Strategic Growth Initiatives @In Tandem

Role Description

As an Operations Lead, Strategic Growth Initiatives, you will be a strategic operator who brings structure to ambiguity, aligns cross-functional teams, and moves high-priority growth initiatives from idea to execution. Reporting to the VP of Operations, you will work across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and leadership to strengthen how In Tandem executes. You will move fluidly between strategy and hands-on implementation, using AI as a practical tool to increase speed, quality, and operating leverage.

• Run a tight executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that anchor decision-making.
• Turn company goals into clear operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
• Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
• Lead high-priority, cross-functional special projects that matter to company growth, from strategic analyses and process redesigns to product launches, commercial experiments, and new-market opportunities.
• Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design; build lightweight AI-enabled workflows, prompts, templates, and internal tools that help teams move faster.
• Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement as the company grows.

Qualifications

• 4+ years of experience across strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
• Ideally, a mix of strategy training and meaningful operating experience inside a company—for example, consulting or investing followed by 1–2 years in an operations, growth, product, partnerships, or business role.
• Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
• Proven ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines.
• Experience supporting product launches, GTM initiatives, strategic partnerships, commercial experiments, or growth projects.
• High comfort with AI tools and genuine curiosity about how AI can improve business operations, productivity, and decision-making.

Requirements

• Nice to have: experience working closely with Product and Engineering; partnerships, BD, channel strategy, or ecosystem development; automation/workflow platforms such as Claude, Notion AI, Airtable, or Zapier; and building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting.

Benefits

• Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members.
• 401k: Up to a 4% match with immediate vesting.
• Paid leave for all new parents.
• Learning & Development stipend for employees.
• Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day).
• Personal Time Off: 15 days for 0-1 years of employment + 20 days for 1-3 years of employment.
• Supportive and flexible working environment – work from anywhere!