[Hiring] Operations Coordinator @Zayo Group

Role Description

As an Operations Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation. You will work closely with various departments and teams to streamline processes, manage resources, and maintain high service standards. The ideal candidate will have a strong background in telecommunications operations and project management.

Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future.

Responsibilities

• Find opportunities to assume responsibility of work that will support Specialists, Supervisors, and Project Managers.
• Execute administrative work and permitting tasks in a timely, efficiently, and high quality manner.

Expectations

• Coordinate and allocate resources efficiently to meet project and operational demands, including personnel, equipment, and materials.
• Assist in project planning, tracking, and execution, ensuring projects are completed on time and within budget.
• Maintain an accurate inventory of telecommunications equipment and materials, and track replenishment needs.
• Monitor service quality and work with relevant teams to identify and resolve issues quickly.
• Maintain and update operational and project-related documentation, reports, and records.
• Foster clear communication and collaboration between teams, departments, and external partners.
• Assist in budget planning, cost control, and expense tracking for operations and projects.
• Identify opportunities for process improvement and work with teams to implement changes.
• Ensure compliance with relevant regulations, standards, and industry best practices.
• Participate in the development and execution of emergency response and business continuity plans.

Qualifications

• Bachelor's degree in Business, Operations Management, or a related field (preferred).

Requirements

• Minimum of two (2) years of experience in telecommunications operations or a related field.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and project management software.
• Knowledge of telecommunications industry standards and practices.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving abilities.
• Strong time management and multitasking skills.

Benefits

• Excellent Health, Dental & Vision Insurance.
• Retirement 401(k) Savings Plan.
• Generous paid time off policy including paid parental leave.