[Hiring] IDC Operations Manager @International Detention Coalition

Role Description

The Operations Manager is responsible for making sure the organisation has the financial, legal, human resources (HR) systems, and operational infrastructure needed to function effectively and sustainably, including risk management and ensuring compliance in the countries where IDC operates.

The Operations Manager provides strategic leadership for the organisation's financial, legal, HR systems, and operational infrastructure, ensuring that the organisation has the systems, capacity and controls required to operate effectively, sustainably and compliantly in multi-currency and multi-country settings.

• Reports to the Executive Director (ED).
• Oversees Finance Coordinator, Administration Coordinator, and Grants and Finance Officer.
• Focuses on organisational systems, planning, risk, quality, and improvement.
• Strengthens the organisation's operational infrastructure, ensuring systems are fit for purpose.

Qualifications

• Relevant tertiary qualification and/or equivalent professional experience in business administration, finance, human resources, organisational management, non-profit management or a related field.
• Significant experience in operations, organisational management, finance and/or administration within a non-profit, social impact or other complex organisation.
• Demonstrated experience managing and supporting personnel responsible for finance, HR, administration or other operational functions.
• Strong understanding of organisational financial management, including budgeting, forecasting, financial controls and financial risk.
• Experience overseeing HR and employment processes, ideally across multiple jurisdictions or employment arrangements.
• Experience managing organisational compliance and/or legal or regulatory requirements.
• Demonstrated ability to develop, implement and improve organisational systems, policies and processes.
• Experience working in a geographically distributed or remote organisation or demonstrated ability to manage operational functions across locations.
• Strong judgement, problem-solving and prioritisation skills.
• A high level of flexibility and adaptability.
• Excellent communication and interpersonal skills.
• High level of integrity, discretion and attention to detail.

Requirements

• Provide strategic oversight of financial management, grants financial management, budgeting, forecasting and organisational finances.
• Oversee and support the Finance Coordinator and Grants and Finance Officer.
• Work closely with the ED, Programmes Manager, finance and admin team on annual budgeting and financial planning.
• Ensure effective monitoring of financial performance, cash flow, expenditure and financial risks.
• Oversee the establishment and management of appropriate financial controls.
• Support the Executive Director to implement the organisation's human resources systems.
• Develop and implement recruitment and planning strategies and systems.
• Work closely with the ED to coordinate the organisational risk management framework.
• Lead the development, review and implementation of organisational policies, procedures and operational frameworks.
• Identify opportunities to streamline processes, improve systems and reduce unnecessary administrative burden.

Benefits

• Compensation per annum depending on skills and experience:
• Australia - SCHADS Level 6, pro rata for 0.8 FTE.
• The Netherlands, Germany, UK - 48,000-56,000 EUR gross annually for 0.8 FTE.

Application Process

• To apply for this role, please upload your resume and a cover letter on IDC Careers’ Webpage, by Tuesday 1st December 2026.
• Ensure that you clearly address all of the key selection criteria in your application.
• If you have enquiries, please write to [email protected].
• Applications will not be accepted if sent by email.
• Only shortlisted candidates will be contacted.
• The selected candidate will be expected to start as soon as possible.
• All applications must be submitted in English.