[Hiring] Business Operations Director @Sagana

Role Description

We are seeking a Business Operations Director, passionate about execution and effective processes, to join our global impact investment advisory firm. The ideal candidate will have a strong background in driving self and others to achieve results, thinking in a structured and process-oriented way while remaining practical, and using technology to support processes. This role is integral to enhancing the efficiency and effectiveness of our operations without adding unnecessary complexity as we grow the team in a remote, global set-up. The role has potential to join the Leadership Team.

Key Responsibilities

• Company Goal Setting: Run the KPI/OKR process, facilitating goal setting and tracking progress against objectives.
• People Processes: Oversee HR processes and administration, including performance and promotion processes, awards and recognition, consultant contracts. Ensure confidentiality and maturity in handling compensation information.
• Contracts/Legal: Handle contract negotiations and manage relationships with third-party vendors. Manage corporate documents and support client proposals/contracts.
• Team Meetings and Follow-Up: Oversee weekly virtual team meetings and annual in-person full-team and leadership team meetings; Prepare, join, and ensure follow-up is agreed and completed.
• Process ownership: Document and manage processes with an eye for continuous improvement; use AI to drive efficiency; organize company information/files for effective access and usage by the team.
• Room for growth to support the company’s Business Unit processes beyond internal company processes.

Qualifications

• Experience: 7+ years in business operations, with several years at a global professional services firm and several years in a remote setting.
• Strong delivery and process/project management experience with proven ability to structure, take decisions and move things forward without oversight.
• Highly organized and detail-oriented.
• Strong process-oriented thinking with a practical approach to problem-solving.
• Technology-orientated; experience using AI to build workflow automation. Naturally thinks about using technology to support processes.
• Experience with negotiating contracts and reviewing standard legal clauses.
• Confidentiality and maturity in handling sensitive information.
• Preferably has worked at a company with 100-1,000 people; understands the balance between keeping things simple and practical while improving core processes. Can identify what to remove as well as what to add.

Characteristics

• Passionate about effective processes and managing the firm’s operating platform.
• Able to focus on operational excellence without adding unnecessary complexity.
• Able to effectively manage stakeholders for results without being a people-pleaser.
• Hands-on approach with a strategic mindset; has a clear point-of-view.
• Loves getting things done.

Values

• Courage - Is what empowers us to think differently, ask difficult questions, speak our minds, act on what we believe in and find opportunities that others don’t always see.
• Authenticity - Is what guides us to bring our whole selves to our endeavors and not hide behind a mask. It brings out our honesty, creativity and enthusiasm that allows us to use our full potential in delivering our work.
• Respect - Is the foundation of all relationships – with ourselves, our clients and partners, our colleagues, our communities and our planet.
• Responsibility - Is what we take for the world in which we live. We hold ourselves accountable for the decisions we make and the actions we take as individuals and as a company every day.
• Excellence - We are committed to being our best. Because creating a better future takes more than good intentions.
• Inclusion - We are actively creating a workplace where authentic communication, collaboration, and inclusion enable people to become their best selves both personally and professionally while having a career with purpose and impact.

Apply

To be considered for this career opportunity, please submit your CV via the apply now link. Any queries please contact Simon Thorne at [email protected] .