[Hiring] HFS USCAN Operations Leader @GE HealthCare

Role Description

This role provides critical leadership to GE Healthcare Equipment Leasing and Loan Division (Healthcare Financial Services (HFS)). The responsibility of this role is to drive operational excellence, regulatory compliance, and customer satisfaction while supporting strategic growth initiatives. This role provides critical insights to leadership, collaborates with multiple functions internally, and engages with external stakeholders including banking partners and system vendors.

Responsibilities:

• Be the change agent for people, process, and systems
• Develop and execute operational strategies aligned with business goals
• Lead cross-functional teams across loan processing, leasing operations, servicing, and customer support
• Implement a scalable system which supports business growth, drives automation and simplification, reduces complexity and customization
• Build and mentor a high-performing cross-functional team, build agility amongst the team, create a sustainable business model
• Collaborate with sales, credit, product, and technology teams to support new product launches and market expansion
• Serve as a key liaison with external partners, vendors, and healthcare clients
• Streamline workflows for loan origination, underwriting, documentation, funding, and servicing
• Define and track KPIs to measure operational performance and customer satisfaction
• Prepare and present reports to executive leadership on operational health and strategic initiatives
• Implement digital tools, AI/ML technology to improve turnaround times and reduce operational risk
• Drive continuous improvement initiatives to enhance efficiency, scalability, and service quality
• Partner with legal and compliance teams to manage audits and regulatory reviews
• Foster a culture of accountability, innovation, and customer focus

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 8 years of experience in leasing and loan operations

Requirements

• MBA or a master's degree in a related field (desired)
• Relevant certifications (CFA, CPA, or CTP) preferred
• Excellent presentation, facilitation, and communication skills
• Ability to manage multiple high priorities and high visibility deliverables
• Strong analytical skills: able to clearly link business strategy, operations, and financials
• Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations

Benefits

• Competitive salary and benefits package
• Medical, dental, vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement

Company Description

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.