[Hiring] Field Service Administrator @Shared Imaging

Role Description

Shared Imaging is looking for a Full Time Remote Field Service Administrator.

A company laptop, tablet, and cell phone will be provided.

Work Schedule: Monday-Friday: 8am-5pm

Essential Functions

• Coordinate and schedule break/fix service calls for mobile imaging trailers, ensuring timely response and resolution through approved service vendors.
• Source, evaluate, and establish relationships with new service vendors to support field service operations nationwide.
• Schedule and track quarterly preventive maintenance (PM) services for mobile imaging trailers.
• Coordinate and maintain compliance with annual Fire and Life Safety inspections and Department of Transportation (DOT) inspections.
• Create and manage purchase orders (POs) for service events, maintenance activities, inspections, and repairs.
• Maintain accurate and detailed service records within the company's service management software.
• Ensure documentation and recordkeeping comply with company policies, regulatory requirements, and audit standards.
• Monitor maintenance schedules and follow up on outstanding service requests to ensure completion within established timelines.
• Communicate effectively with vendors, field service personnel, and internal stakeholders regarding service schedules, updates, and issue resolution.
• Review service reports, invoices, and maintenance documentation for accuracy and completeness.
• Track equipment maintenance history and support reporting efforts related to trailer service performance and compliance.
• Assist with process improvements to enhance service efficiency, vendor management, and recordkeeping practices.

Qualifications

• High School diploma
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced, remote work environment.
• Proficiency with data entry, recordkeeping, and service management software.
• Experience coordinating maintenance, service scheduling, logistics, or vendor management activities.
• Self-motivated team player with strong problem-solving and communication skills.

Benefits

• Health, dental, and vision insurance
• Company paid dental (with applicable health plans)
• 401k matching
• Employee Assistance Program
• Company sponsored and voluntary supplemental life insurance
• Voluntary short term / long term disability options
• Flex PTO & paid holidays
• Company swag
• Health club reimbursement
• Wellness program with generous incentives
• Employee recognition programs
• Referral bonus program
• Job training, professional development, & continued education