[Hiring] Executive Assistant / Operations Manager @Inside Out Hiring

Role Description

Are you a highly proactive, AI-savvy professional with a knack for operations and seamless execution? We are looking for an exceptional Executive Assistant / Operations Manager to partner with the Managing Partner of a growing fractional operations consultancy and take their daily execution to the next level!

You will serve as the company-level Executive Assistant and Operations Manager, supporting the Managing Partner and the wider operator team. You will own inbox triage, calendar management, and follow-up with contacts, ensuring requests are actioned promptly and nothing falls through the cracks.

Beyond daily administrative ownership, you will build and maintain AI-driven workflows, dashboards, and SOPs in Notion and Claude, support client-facing coordination, and may join client meetings as trust is established. Over time, the role has potential to expand into overseeing back-end execution for client engagements as the team grows.

Key Responsibilities

• Executive Support & Coordination
  • Inbox & Calendar Management: Triage incoming email and manage the Managing Partner's calendar, including scheduling calls and protecting work blocks.
  • Contact Follow-Up: Proactively follow up with contacts on pending calls, commitments, and open loops without being prompted.
  • Client-Facing Coordination: Represent the firm professionally in client communications and, as appropriate, join client meetings.
• Operations & AI Integration
  • AI Workflow Development: Build and maintain workflows, dashboards, and SOPs in Notion and Claude to improve operational efficiency.
  • Urgent Task Execution: Complete time-sensitive requests within 24 hours, exercising judgment and initiative rather than waiting for direction.
  • Operations Support: Support the broader operator team as the company scales its client base and internal structure.
  • Back-End Client Admin (Future Scope): Take on administrative execution for client engagements as the role matures.

Qualifications

• AI & Systems Fluency: Demonstrated proficiency with Notion and Claude, including building workflows, dashboards, and SOPs. Prior experience or training with AI tools is required.
• Extreme Ownership: Strong track record of ownership and initiative, with the ability to execute urgent requests within 24 hours without follow-up.
• Strategic Thinking: Ability to operate with critical thinking and sound judgment, managing up rather than waiting for instructions.
• Client-Ready Professionalism: Comfortable in client-facing situations and able to represent a brand professionally, including in meetings.
• Operational Autonomy: Capable of stepping into an operations-manager-level role with minimal onboarding or ongoing management.
• Communication: Excellent written and verbal English communication skills suitable for direct client interaction.

Requirements

• C1 English level is required. The selected candidate will be speaking strictly in English during their whole shift.
• Please submit your resume and audio recording in English.

Benefits

• Salary: $2,500 to $3,000 per month
• Work Schedule: Monday to Friday, EST or PST (Exact hours TBD)
• Target Start Date: ASAP