[Hiring] Executive Assistant / Operations Coordinator @Coconut

Role Description

We're currently looking for top talent to fill the role below:

Role: Executive Assistant / Operations Coordinator

Monthly Rate: $650-750

Availability: 20 hours/week

Time Zone: Flexible, with an overlap of 2-3 hours within US business hours

To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

• English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.
• Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️
• 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Qualifications

• Experience building operational systems and processes from the ground up
• Strong executive assistant and operations coordination experience
• Comfortable researching, recommending, and implementing business tools and automations

Requirements

• Build operational processes and workflows from the ground up
• Create SOPs, onboarding workflows, and internal documentation
• Research tools, systems, and best practices for the business
• Assist with admissions consulting support and client coordination
• Manage calendar and inbox
• Recommend and help implement a CRM
• Build and maintain client follow-up systems
• Track tasks, deadlines, and ongoing projects
• Coordinate administrative and operational activities
• Assist with marketing initiatives, including newsletters, content creation, and building an annual content calendar
• Provide general executive and administrative support as the business scales

Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package.
• 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
• Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
• US Holidays Off – Enjoy 12 paid US holidays throughout the year.
• Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
• Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
• Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
• Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
• Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
• Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
• Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.