[Hiring] Director of Operations @Papa Johns

Role Description

The Director of Operations leads a team of General Managers for corporate restaurant operations within an area consisting of 6 or more restaurants ensuring:

• People development
• Product quality
• Customer satisfaction
• Image management
• Restaurant profitability
• Assimilation into Papa John’s culture

Other responsibilities include:

• Execution of all company policies, procedures, programs, and systems
• Ensuring compliance with all federal, state, and local laws and ethical business practices

Key duties include:

• Demonstrating exemplary managerial and operations skills
• Ensuring compliance with Papa John’s policies, practices, and procedures
• Providing quality customer service and maintaining a strong community presence
• Recruiting, developing, rewarding, and retaining operations leaders
• Identifying new opportunities for sales growth
• Overseeing financial goals through effective use of budgets and expenditures
• Performing market planning and leading real estate development efforts

Qualifications

• High School Diploma or GED required; College degree preferred
• Three to five years progressive management experience required
• Three (3) years in multi-unit management preferred
• Successful track record in management with Papa John’s preferred
• Serv-safe/Local or State Food Service Certification preferred
• Travel required

Requirements

• Analytical Skills: effectively uses data to generate insights for operations excellence
• Planning & Prioritization: highest impact, highest value
• Financial & Business Acumen
• Communicates Effectively and Candidly
• Problem Solving: ability to use rigorous logic to solve problems with innovative effective solutions
• Process Improvement: strive to continually improve
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionally on multiple initiatives

Benefits

• Equal opportunity employer
• Participates in the E-Verify program
• Compliance with all Right to Work requirements