[Hiring] Business Operations Manager @General Dynamics Information Technology

Role Description

Seize your opportunity to make a personal impact as a Business Operations Manager supporting GDIT’s Department of Veterans Affairs (VA) Conversion Services (CS) contract. The successful candidate will focus on improving response time to Veteran benefit requests through the digitization of Veteran records.

• Extensive knowledge and background in financial management.
• Experience managing program controls, performing data mining/analysis, and ensuring compliance with contract requirements.
• Report to the Deputy Program Manager and collaborate with various program leads.
• Engage with GDIT functional support in Contracts, Subcontracts, Finance, and other areas as needed.

How You’ll Make an Impact

• Lead a team of PMO professionals in coordinating the successful completion of PMO tasks.
• Implement and document robust processes and guidance for business processes both internal to GDIT and external facing to the Customer and subcontractor partners.
• Engage with the Customer through VA e-mail and Teams to provide meaningful support and responses to inquiries.
• Deliver regular presentations to senior leadership, effectively communicating operational performance, insights, and strategic recommendations.
• Coordinate the routine review and identification of program risks through maintenance and dissemination of the program Risk Register.
• Support action item management through ensuring maintenance and routine review/update of program Action Item tracker.
• Capture and report on quantity-based performance metrics used to track core project functions for status reporting and invoicing.
• Provide oversight for all subcontract actions, supply chain purchases, hiring, and administrative travel tracking tasks.
• Utilize professional judgement, critical thinking skills, and research to improve project processes and resolve issues affecting project performance.
• Manage contract deliverables to ensure high quality and on-time submissions.
• Work with the Deputy Program Manager to utilize GDIT enterprise data management systems and tools in creating an integrated tracker for full life cycle of program finances.

Qualifications

• Bachelor’s degree in business or a related field or an equivalent combination of education and experience.
• 5+ years of progressive experience supporting project or program management roles.

Requirements

• Proficient in leveraging AI tools and automation technologies to improve operational efficiency.
• Experience with Federal Government contracting and knowledge of Federal Acquisition Regulations (FAR).
• Moderate Microsoft Excel skills including proficiency in data management, formula functions, and creating charts and graphs.
• Proficiency with enterprise data management systems (Oracle/OBIEE, AP WebQuery, KOFAX Markview, SC360, BPM, and/or Concur).
• Demonstrated experience supporting a Government entity.
• Experience managing a team responsible for PMO or finance-related tasking.

Preferred Skills

• 6+ years experience preferred.
• PMP, SAFe, or ITIL training/certifications.
• Experience with logistics, warehousing or supply chain systems and/or health care systems.

Attributes for Success

• Outstanding written and verbal communication skills.
• Critical thinking skills to resolve operational issues and identify risks and mitigation.

Location

• 100% remote working.

Travel

• 10% domestic travel to customer sites.

Security Clearance Level

• N/A; must have the ability to obtain a Position of Trust and successfully pass a thorough Government background screening process.

Benefits

• Comprehensive benefits and wellness packages.
• 401K with company match.
• Competitive pay and paid time off.
• Full flex work weeks where possible.
• 15 days of paid leave per calendar year.
• 10 paid holidays per year.
• Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period.
• Short and long-term disability benefits, life insurance, and other offerings.

Company Description

At GDIT, the mission is our purpose, and our people are at the center of everything we do. We are a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community.