[Hiring] Bank Operations Specialist @Regions Bank

Role Description

At Regions, the Bank Operations Specialist performs a variety of operational tasks within Bank Operations.

• Receives and reviews incoming work, contacting appropriate resources as needed
• Resolves customer or associate inquiries as necessary
• Prepares, edits, distributes, and/or corrects specialized and/or complex documents
• Researches and resolves related issues and general related questions
• Works under limited supervision following established guidelines and procedures
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices
• Identifies opportunities for and supports process improvements
• Applies disciplined change management practices
• May provide guidance to less experienced team members

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Qualifications

• High School Diploma or GED
• Two (2) years of operations or related work experience

Requirements

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Data entry and typing skills
• Proficient in Microsoft Excel and Word
• Strong time management skills
• Strong written and verbal communication skills

• Technical and operational experience in a banking, financial services, or related environment preferred
• Working knowledge of ATM operations, cash management processes, and banking procedures
• Strong understanding of banking systems, transaction processing, and operational controls
• Proven ability to work effectively as a team player in a collaborative, fast-paced production environment
• Results-driven with the ability to meet and exceed monthly production and performance goals
• Quick learner with the ability to adapt to new processes, systems, and changing business needs
• Strong attention to detail with excellent problem-solving and organizational skills

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Company Description

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.