[Hiring] Plant Operations Specialist @Franciscan Ministries

Role Description

The Plant Operations Specialist is responsible for ensuring continuity of plant operations, regulatory compliance, life safety, preventive maintenance, environmental standards, and overall building functionality across the portfolio. This includes providing interim leadership coverage at one or more communities when a Plant Operations leadership position is vacant or additional support is needed, and advancing standardized programs, policies, and procedures that communities adopt as practical tools.

This individual will work remotely, travel extensively to and work within various communities, quickly assess operational needs through inspection and reporting, establish priorities, direct and coach maintenance and plant operations teams in partnership with community leadership, and work with the Home Office to ensure a safe, well-maintained environment for residents, families, visitors, and associates.

This position requires a strong working knowledge of senior living environments, building systems, maintenance operations, computerized maintenance management systems (CMMS) such as TELS, building automation systems (BAS), life safety, regulatory requirements, renovation and construction processes, and team leadership.

The role also calls for a range of technology skills from general to expert level, including mobile software, artificial intelligence, and digital organizational techniques, along with the ability to bring order to ambiguous or fast changing situations and help establish maintenance and environmental services operations from the ground up when needed.

Qualifications

• Bachelor’s degree or equivalent facility experience required; degrees or certificates/licenses in project management, construction management, or specialized trade field are favorable.
• 5+ years of experience in physical plant management or commercial construction management, preferably in the healthcare industry, including experience leading maintenance teams or supporting capital projects.
• Excellent verbal and written communication skills.
• The ability to juggle and prioritize between several ongoing projects.
• Strong understanding of life safety systems, emergency preparedness, building maintenance, and regulatory compliance.
• Working knowledge of construction and renovation processes, including reading plans and scopes, evaluating bids, and reviewing submittals and change orders.
• Ability to lead through relationships and influence, building trust with Executive Directors and Directors of Plant Operations without relying on direct authority.
• Ability to independently assess operational needs and establish priorities.
• Ability to work independently in a remote environment and manage extensive travel.
• Ability to effectively lead teams and quickly establish trust and credibility.
• Proficiency with TELS or comparable maintenance management systems, spreadsheets, and presentation tools, and comfort learning new technology.

Requirements

• Extensive travel is required to different communities in multiple states.

Benefits

• Min USD $100,000.00/Yr.
• Max USD $110,000.00/Yr.

Essential Functions, Key Duties, & Responsibilities

• Support the Discovery, Development, and Execution pipeline across all communities.
• Support communities in preparing for and responding to Regional Director of Plant Operations site visits.
• Participate in monthly capital and unit turn reviews with Executive Directors and Directors of Plant Operations.
• Support Directors of Plant Operations with a focus on TELS use and preventive practices.
• Contribute to annual campus capital budgets and the five year capital plan.
• Track and administer vendor relationships and service agreements across all communities.
• Monitor key operational indicators and provide regular updates to the Regional Director of Plant Operations.
• Serve as interim leadership support for Plant Operations across one or more assigned communities.
• Assume responsibility for the daily leadership, inspection, and oversight of plant operations.
• Quickly assess the operational condition of an assigned community and establish priorities.
• Provide stability and continuity during leadership transitions.
• Establish strong working relationships with community leadership and vendors.
• Identify potential building or equipment failures and take proactive measures.
• Coordinate emergency repairs and respond to urgent facility related issues.
• Support community level capital and unit turn projects.
• Maintain asset and lifecycle information for building systems and equipment.
• Oversee and manage TELS across assigned communities.
• Coach Directors of Plant Operations and their teams in consistent use of TELS.
• Support community compliance with applicable regulations and senior living requirements.
• Ensure required inspections, testing, certifications, permits, licenses, and documentation are maintained.
• Support the Regional Director of Plant Operations in conducting mock surveys.
• Review life safety guidelines and manuals annually.
• Participate in emergency preparedness planning and drills.
• Assess staffing needs and assist with recruiting and onboarding of Plant Operations employees.
• Ensure team members receive appropriate training and understand applicable policies.
• Support the development and implementation of organizational standards and policies.
• Participate in monthly Director of Plant Operations group meetings.
• Serve as a subject matter resource to community leadership.
• Support special projects and operational initiatives as assigned.
• Comply with all policies and procedures and any updates.