[Hiring] VP, Clinical Operations @WellSky

Role Description

The VP, Clinical Operations is responsible for strategic planning and care management program development and oversight, including planning and creating the ongoing strategic, operational, and service design of tech-enabled clinical workflows. The scope of this job includes developing our nursing and clinical department goals, objectives, standards of performance, policies, and procedures, and ensuring compliance with legal, organizational, and acute and post-acute standards.

Key Responsibilities:

• Develop and implement the overall clinical development strategy, program development, and care management service delivery design aligned with organizational business goals and objectives.
• Create, manage, and operationalize clinical strategy workflows that enable our solutions to be implemented and executed in acute and post-acute facilities to promote the success of patient outcomes.
• Lead, manage, and scale a clinical and operational multi-disciplinary team to coordinate patient care with acute and post-acute providers and physician groups, including the development of clinical, operational, provider, and patient outreach and care protocols.
• Partner with internal teams to drive best practices with clients, ensure success of risk-based programs, and provide feedback and input to solution teams for enhancements to enable better workflows and outcomes.
• Develop and lead clinical and operational presentations for current clients and prospects in partnership with client success and sales.
• Partner with medical staff and leadership within hospitals, post-acute providers, physician practices, within WellSky and at client to identify and triage rising risk patients, reduce barriers to home discharge, improve patient progression in post-acute, and reduce readmission risk of patients post-discharge.
• Ensure accountability of regional leaders and teams for care coordination of patients aligned with organizational goals for clinical, financial, and patient experience outcomes.
• Work with provider engagement teams to build partnerships with acute and post-acute providers, including regular review of performance and patient outcomes.
• Partner with analytics teams to measure clinical and financial outcomes and performance benchmarks.
• Conduct risk assessments related to clinical development activities and work closely with cross-functional teams to identify risk mitigation strategies and implement risk management plans for each clinical program.
• Facilitate effective communication and coordination between different functional areas to ensure seamless execution of clinical strategy and develop a clinical documentation strategy as needed.
• Perform other job duties as assigned.

Qualifications

• Bachelor’s Degree or equivalent work experience
• At least 10-12 years of relevant work experience
• At least 5-6 years of relevant management work experience

Requirements

• Willing to travel up to 40% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

Benefits

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year