[Hiring] Virtual Medical Assistant @Outsourcing Advantage

Role Description

Outsourcing Staffing Advantage is seeking a compassionate, detail-oriented Virtual Medical Assistant to join our growing Telehealth team. This role is ideal for candidates with a strong medical background who are familiar with U.S. medical terminology, diagnoses, medications, and patient care.

The Virtual Medical Assistant will play a key role in preparing patients for their telehealth appointments by:

• Reviewing and documenting their medical history, current medications, previous surgeries, and existing conditions before connecting them with one of our physicians overseas.
• Serving as the first point of contact for patients during the telehealth intake process.
• Collecting and accurately documenting patient demographics, medical history, previous surgeries, current diagnoses, allergies, and medication lists.
• Reviewing patient information for completeness and accuracy before the consultation.
• Demonstrating a strong understanding of medical terminology, diagnoses, and common medications.
• Entering all patient information into the medical documentation system with a high level of accuracy.
• Preparing and organizing patient records before connecting patients with the physician.
• Coordinating the transition of patients to the physician for their virtual consultation.
• Maintaining detailed and confidential medical documentation while complying with privacy standards.
• Communicating professionally and compassionately with patients throughout the intake process.
• Staying up to date with U.S. healthcare terminology, medical practices, and documentation standards.

Qualifications

• Background as Registered Nurses (RN), Licensed Practical Nurses (LPN), medical students, physicians in training, or other healthcare professionals with strong medical knowledge.
• Strong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medications.
• Ability to recognize common treatments and medications associated with different medical conditions.
• Experience reviewing and documenting patient medical histories is highly preferred.
• Excellent analytical, organizational, and critical thinking skills.
• Exceptional attention to detail and documentation accuracy.
• Compassionate and patient-centered approach.
• Ability to work independently while managing multiple patient intakes efficiently.
• Experience using Electronic Medical Records (EMR/EHR) systems is a plus.
• Excellent English and Spanish communication skills, both written and verbal.
• High level of professionalism, integrity, and confidentiality.
• Strong interpersonal skills and the ability to communicate effectively with patients and healthcare providers.

Work Schedule

• Monday through Friday
• 9:00 AM – 6:00 PM (EST)
• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekends off.