[Hiring] Technical Specialist I - Immunohistochemistry / Pathology Imaging @Danaher

Role Description

The Technical Specialist I - Immunohistochemistry / Pathology Imaging - Canada for Leica Biosystems is responsible for helping achieve Leica sales, profitability, and market share expansion goals for the Immunohistochemistry / Pathology Imaging business. This position is part of the field applications team and will be located in the Greater Toronto Area (GTA) and will be a remote/field position covering a territory of southern and eastern Ontario, with potential to provide secondary coverage outside of this designated area.

In this role, you will have the opportunity to:

• Achieve and exceed monthly, quarterly, and annual revenue targets for Histology Instrumentation and Consumables in partnership with Account Managers.
• Coordinate equipment installations including site readiness, reagent order management, and post-installation follow-up.
• Partner with management to coordinate pre- and post-sales technical and application support, customer escalations, and troubleshooting.
• Collaborate with internal teams to lead regional technical investigations as needed.
• Conduct virtual and onsite demonstrations, presentations, customer training, and product evaluations.
• Manage sample requests, new product introductions, and instrument optimization.
• Resolve complex technical application issues, complete technical RFP responses, and support cross-portfolio selling, lead generation, prospecting, and strategic account planning.
• Drive consumables attachment across new installations, existing customers, and competitive accounts.
• Maintain market analysis and TAM tracking to grow market share while providing marketing support, competitive intelligence, customer assessments, and business reviews.
• Utilize DOMO and SFDC analytics to monitor sales trends and communicate insights.
• Maintain SFDC records, coordinate product supply activities, support forecasting and funnel reviews, and build relationships with key opinion leaders including pathologists, lab managers, technologists, and researchers.

Qualifications

• BA/BS Degree preferred or equivalent work experience.
• Minimum 1-3 years relevant industry (or equivalent) experience.
• Demonstrates and applies expanded conceptual knowledge in own discipline; with an understanding of related disciplines.
• Applies understanding of key business drivers to prioritize and accomplish own work.
• Solves problems in straightforward situations independently; analyzes possible solutions using technical experience, judgment, and precedents.
• Understanding of Pathology Lab marketplace or a related discipline.
• Proven time management skills.
• Experience with Salesforce.com or other CRM software.
• Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Demonstrate leadership, mentorship, exemplary work ethic and model behavior consistent with Danaher Core Values amongst peers, across the BUs, and cross functional teams.

Requirements

• Travel Requirements: Up to 75%.
• Must possess a valid Driver’s license.
• Ability to travel overnight for territory coverage (if applicable) and/or for company meetings.
• Language: Fluent in English, French a plus.

Benefits

• Flexible, remote working arrangements for eligible roles.
• Enriching careers, no matter the work arrangement.