[Hiring] Specialist I, Patient Recruitment @Velocity Clinical Research

Role Description

Assist with the recruitment plans, pre-screening and tracking of potential clinical trial candidates.

• Responsible for recruiting subjects for study participation via methods including, but not limited to:
  • Database review
  • Contacting prior patients
  • Reaching out to patients identified by outreach or advertising
  • Patients who have recently completed a previous study
• Conduct pre-screen conversations utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial.
• Responsible for developing a rapport with and providing excellent customer service to prospective patients.
• Answer general, preliminary questions regarding participation in clinical research trial.
• Enter subjects into the site’s clinical database ensuring accurate contact information and basic patient demographics.
• Schedule subjects for on-site screening visits.
• Responsible for gathering necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records.
• Responsible for reviewing and developing a familiarity with the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements).
• Attend community events to promote Velocity Clinical Research and advertise for studies.
• Responsible for maintaining various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed.
• Track responses for individual patient outreach initiatives including but not limited to centralized advertising campaigns and local site-initiated campaigns to assist Site Director in determining success and ROI of campaign.
• Maintain confidentiality of patient protected health information.
• Other duties as assigned.

Qualifications

• Rudimentary knowledge of medical terminology.
• Ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
• Understanding of verbal, written, and organizational skills.
• Ability to work as a team player.
• Ability to read, write, and speak English.
• Great communication skills.
• Ability to multi-task.
• Ability to follow written guidelines.
• Ability to be flexible/adapt as daily schedule may change rapidly.
• Bilingual highly preferred.

Requirements

• High school graduate and/or technical degree.
• Sit or stand for long periods of time.
• Communicate in person and by a telephone.
• Limited walking required.
• Limited to lifting up to 30 pounds.

Benefits

• Medical, dental and vision insurance.
• Paid time off and company holidays.
• 401(k) retirement plan with company-match.
• Annual incentive program.