[Hiring] Senior Site Specialist @ICON plc

Role Description

As a Senior Site Specialist at ICON, you will serve as a key operational point of contact for investigator sites, supporting site start-up, maintenance, and close-out activities. You will take ownership of complex site tasks and help drive a positive, efficient site experience.

Your experience in site management and operations will be key in delivering high-quality outcomes and mentoring colleagues.

• Managing advanced site-level activities, including essential document collection, review, and maintenance for assigned sites or studies.
• Acting as a primary liaison for site staff on operational questions, documentation requirements, and study processes.
• Ensuring accurate and timely updates of site status and information in clinical trial management systems and trackers.
• Supporting coordination of site visits, meetings, and communications in collaboration with CRAs and project teams.
• Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.
• Providing guidance and mentorship to junior site support team members on best practices and procedures.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience in clinical research.
• Strong experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
• Good understanding of clinical trial processes, GCP, and site documentation requirements.
• Excellent organisational skills and attention to detail, with the ability to manage multiple sites and competing priorities.
• Strong communication and interpersonal skills, with a customer-focused approach to site support.
• Ability to work independently and collaboratively, with experience supporting or mentoring junior colleagues.

Requirements

• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Benefits

• Competitive base salary and performance related incentives.
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
• Retirement and pension plans.
• Life assurance and disability coverage.
• Employee assistance programmes and wellbeing resources.
• Learning and development opportunities through structured training and career pathways.
• Benefits may vary depending on role and location.