[Hiring] Senior Manager, Health Informatics and Analytics @CVS Health

Role Description

CVS Health, Retail Health is seeking a Senior Manager, Health Informatics & Analytics to lead clinical informatics efforts supporting Virtual Care and Retail Health initiatives. This role will drive Epic workflow design, optimization, digital integration, and User Acceptance Testing (UAT) to ensure scalable, efficient, and high-quality care delivery.

The ideal candidate is a clinically trained informatics leader with deep Epic expertise, strong healthcare delivery knowledge, and a passion for transforming care through technology. This individual will collaborate across clinical, operational, product, and technology teams to design future-state workflows and implement innovative digital solutions.

Open to consider qualified candidates in any US time zone.

Qualifications

• Clinical degree and active licensure: MD, DO, NP, or RN.
• 5+ years of Clinical Informatics experience.
• 5+ years of Epic experience, including workflow design, testing, and optimization.
• Strong understanding of healthcare operations, care delivery models, and clinical technology solutions.
• Demonstrated success leading cross-functional initiatives in a matrixed healthcare environment.
• Excellent communication, collaboration, and stakeholder management skills.

Requirements

• Creative, innovative, and solutions-oriented.
• Nimble and adaptable in a fast-paced environment.
• Strong team player who builds relationships and drives alignment.
• Proven leader who can translate clinical and operational needs into technology-enabled solutions.
• Deep understanding of Retail Health and Virtual Care workflows and care delivery models.

Key Responsibilities

• Lead Virtual Care and Retail Health Epic workflow design, optimization, and implementation.
• Develop workflow maps, clinical requirements, and clinical design specifications.
• Lead UAT, validation, and deployment of Epic and digital health solutions.
• Partner with clinical, operational, IT, analytics, and product teams to deliver integrated care solutions.
• Identify opportunities to improve provider efficiency, patient experience, and operational performance.
• Serve as the clinical informatics subject matter expert for Virtual Care and Retail Health initiatives.

Preferred Qualifications

• Epic Physician Builder certification or equivalent experience.
• MBA, MPH, MS Health Informatics, Healthcare Administration, Analytics, or related graduate degree.
• Experience in Virtual Care, Ambulatory Care, Urgent Care, or Retail Health settings.
• Experience leading digital transformation and healthcare technology integration initiatives.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Pay Range

The typical pay range for this role is: $110,467.00 - $237,930.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.