[Hiring] Revenue Cycle Management Intern @Jane

Role Description

Hi, I'm Karen Salmon, the U.S. Insurance Lead here at Jane. I've been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing. Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers.

We're launching our first-ever internship program on the US Insurance team, and this is where it starts. As our Revenue Cycle Management Intern, you'll work directly alongside our senior billers, learning the real mechanics of medical billing while helping us keep pace with a growing customer base. If you're studying medical billing, coding, or health information tech and want hands-on experience that actually matters, this is a great place to get it.

Qualifications

• Recently completed (or nearing completion of) a Medical Billing & Coding, Health Information Technology, or Healthcare Administration program.
• Familiarity with core revenue cycle concepts like claims, ERAs/EOBs, and denials.
• Comfortable learning new software and tools quickly.
• Strong attention to detail and follow-through.
• Able to commit to a consistent Monday-Friday schedule during standard business hours in your time zone.

Requirements

• Keep claims moving by following up on outstanding claim statuses and documenting outcomes clearly for the team.
• Support accurate, timely payment posting by reviewing ERAs and EOBs under the guidance of your supervising biller.
• Bring structure to denial trends by logging and categorizing denials so patterns are easy to spot and act on.
• Help patients and clinics stay informed by preparing and maintaining patient statements.
• Strengthen the team's knowledge base by keeping internal documentation current and useful for both new hires and daily reference.

Benefits

• This is a 6-month, paid internship. Pay is set at minimum wage for your specific location.
• We're aiming for full-time hours, but we're staying flexible as the program gets off the ground.
• This role is fully remote, with an expectation of availability Monday through Friday during standard business hours in your time zone.
• A successful internship could lead to a permanent position on our team, which would include our full benefits package.

Company Description

Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities.

We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on Jane which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.