[Hiring] Billing Manager @Impact Advisors

Role Description

The Billing Manager is responsible for leading and optimizing hospital and/or professional billing operations for a designated health system client within a Revenue Cycle Managed Services engagement. This role provides operational leadership for:

• Claim generation
• Billing edits
• Claim correction
• Claim submission
• Payer and clearinghouse acceptance
• Billing-related work queues

This role is expected to own billing outcomes, proactively identify barriers, drive issues through resolution, and ensure work does not stall between teams or functions. The Billing Manager will oversee day-to-day billing operations, manage performance against contractual service level agreements (SLAs), and work directly with client leadership to resolve barriers and improve billing performance. This position supports the primary client engagement and will be primarily remote with periodic client and internal leadership meetings. Occasional travel may be required to support client engagements, operational reviews, training, and strategic initiatives.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, Accounting, or related field; equivalent experience may be considered.
• 5+ years of progressive healthcare revenue cycle experience with a focus on hospital billing operations.
• 2+ years of leadership experience managing billing teams in a hospital, health system, business office, or revenue cycle outsourcing environment.
• Strong knowledge of hospital and professional billing, claim generation, billing edits, clearinghouse workflows, claim submission requirements, claim rejections, corrected claims, and payer billing requirements.
• Experience managing operational KPIs and developing performance improvement plans.
• Hands-on experience with Epic Hospital Billing (HB) and/or Professional Billing (PB), including billing work queues, claim edits, claim submission, and billing exception workflows.
• Demonstrated ability to take ownership of operational problems, work across functional boundaries, and drive issues through resolution.
• Demonstrated ability to manage client relationships and lead cross-functional initiatives.
• Proficiency with revenue cycle reporting tools, Microsoft Excel, and healthcare billing systems.

Requirements

• Experience supporting managed services, outsourcing, or complex health system billing operations.
• Knowledge of both acute care and ambulatory billing operations.
• Experience with both Epic Hospital Billing (HB) and Professional Billing (PB).
• HFMA, CRCR, or other relevant revenue cycle certification.
• Experience presenting operational performance, risks, and improvement plans to client and executive leadership.
• Demonstrated success improving billing workflows, productivity, quality, or claim performance.

Benefits

• For salaried positions, this role may also be eligible for an annual performance bonus.
• Additional benefits and perks may also be available, depending on the position and employment terms.

Company Description

At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.

Join Impact Advisors and make a real difference in healthcare.