[Hiring] Program Manager, Research Compliance and Quality Assurance @MultiCare Health System

Role Description

The Program Manager, Research Compliance and Quality Assurance at MultiCare oversees clinical research compliance and quality assurance across multiple business units. The individual will support Principal Investigators and Clinical Research Coordinators in regulatory adherence; participates in audits; develops quality processes; and collaborates with clinic managers and leadership. The Program Manager will support predictive risk management with a focus on business enablement and value creation.

• Supports Principal Investigator (PIs) and Clinical Research Coordinators (CRCs) across the organization in conducting research and clinical trials in compliance with CMS and FDA regulations and ICH E6 (R3) Good Clinical Practice standards.
• Supports PIs and CRCs and other research team members in remaining compliant with internal MultiCare policies on conducting research in the clinical environment.
• Participates in all clinical research audits, supporting the research team and providing organizational policy expertise.
• Develops and implements processes to enhance quality and assure compliance with regulatory agencies for all clinical research performed within MultiCare.
• Collaborates with clinic managers to provide leadership and guidance to clinical research staff, fostering a culture of continuous improvement and professional development.
• Interprets and integrates organizational policies into clinical research workflows to ensure seamless administrative and clinical operations.
• Partners with leadership and Research Administration team to analyze operational data to identify areas for improvement.

Qualifications

• Bachelor’s degree is required, preferably in a science or healthcare-related field.
• Graduate degree in business, healthcare management or related field preferred.
• CHRC (Certified in Healthcare Research Compliance) preferred.
• Familiarity with ICH E6(R2 & R3) Guidelines for Good Clinical Practice.
• Good Clinical Practice (GCP) certification required or obtained within 6 months of date of hire.
• Minimum of six (6) years of experience in a clinical research environment, with emphasis on regulatory compliance and/or clinical conduct.
• Three (3) years of experience in a managerial or supervisory capacity preferred.

Benefits

• Rooted in the local community.
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $108,680.00 - $156,353.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.