[Hiring] Program Consultant, Health Care @American Heart Association

Role Description

This individual will be responsible for implementing quality programs to improve care for patients with cardiovascular disease and stroke. Responsibilities include:

• Engage with clients at hospitals, healthcare systems, Departments of Health, and/or EMS organizations to implement and deliver the American Heart Association’s suite of quality Get With The Guidelines programs and hospital certifications.
• Quality consultation includes supporting active data collection, providing decision support tools, best practice model sharing, and supporting the development of a hospital team/infrastructure for retention and success.
• Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment.
• Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front-line leaders and data abstractors.
• Collaborate with state departments of health, regional authorities and other partners to further cardiovascular and stroke systems of care.
• Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting.
• Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline.
• Work with cross-functional teams to ensure program success.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Minimum of three (3) years of experience.
• Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within a process improvement framework.
• Experience in hospital/healthcare systems for cardiovascular disease and stroke.
• Familiarity with Systems of Care work or understanding of EMS, Payers, CMS.
• Excellent in advanced PowerPoint, Word, and Excel, and delivering PowerPoint presentations to both large and small groups.
• Strong interpersonal and relationship-building skills.
• Excellent oral and written communication.
• Ability to travel up to 20% local and overnight stay.

Requirements

• Preferred Skills:
• Certified Professional in Healthcare Quality, Certified Health Education Specialist, or a Clinical Degree.
• Experience in collaborative learning groups.

Benefits

• Salary minimum to the midpoint of the range is $68,300.00 to $92,600.00. Pay is commensurate with experience; geographic differentials may apply to the pay range.
• Compensation: Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition: You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits: We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development: You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization: The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year.
• Tuition Assistance: We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.