[Hiring] Health Engagement Consultant @UnitedHealth Group

Role Description

The Health Engagement Consultant (HEC) is a strategic advisor who delivers consultative health engagement and wellbeing expertise across a portfolio of UnitedHealthcare customers. The HEC partners with customers, brokers, sales and account teams, health plans, and clinical and enterprise leaders to develop strategies that improve engagement, support better health outcomes, enhance the member experience, and demonstrate customer value.

The HEC applies population health, clinical, engagement, and member experience insights to shape customer strategies and strengthens the UnitedHealthcare value story throughout the sales and customer lifecycle. The role extends its impact by developing scalable approaches, resources, and best practices that can be applied across customers and markets. The HEC serves as a trusted advisor and subject matter expert, connecting customer goals with UnitedHealthcare capabilities to deliver meaningful and measurable value.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Advise customers, brokers, sales, and account teams on health engagement strategy, program design, communications, and measurement approaches aligned to customer objectives.
• Analyze and synthesize population health, clinical, engagement, and member experience data to identify opportunities, develop data-driven recommendations, and support the clinical and wellbeing value story throughout the sales and customer lifecycle.
• Translate data and insights into actionable strategies that address customer priorities, strengthen engagement, improve member experience, support health outcomes, and demonstrate value.
• Serve as a health engagement and wellbeing subject matter expert during pre-RFP and RFP activities, finalist presentations, and other customer- and broker-facing sales engagements.
• Develop and deliver compelling customer presentations that translate complex health, clinical, engagement, and wellbeing information into clear recommendations and a differentiated value story appropriate for the audience.
• Develop scalable health engagement resources, best practices, and strategic approaches that can be implemented across multiple customers and markets, extending impact beyond individual customer engagements.
• Support health plans and internal partners with health engagement capabilities, best practices, and approaches for articulating and demonstrating the value of wellbeing solutions.
• Partner with clinical leaders and enterprise stakeholders to align strategies and apply UnitedHealthcare and UnitedHealth Group capabilities, products, tools, and resources that improve health outcomes and deliver customer value.
• Prioritize consultative support across a portfolio of customers based on customer needs, business opportunity, sales priorities, and potential impact, focusing deeper support where it can drive the greatest value.
• Educate and support sales and account teams in effectively positioning health engagement, wellbeing, clinical capabilities, and differentiated value with customers and brokers.
• Remain current on evolving health engagement, population health, disease prevention, member experience, and industry trends and apply relevant insights to customer strategy and continuous improvement of the UnitedHealthcare value story.

Qualifications

• 3+ years of client-facing experience in health care, managed care, consulting, account management, sales, population health, wellbeing, or a related field.
• Experience interpreting data and insights to develop customer-focused strategies and recommendations.
• Demonstrated knowledge of health engagement, wellbeing, population health, or related health care programs and strategies.
• Proficiency with Microsoft 365 applications, including Word, Excel, and PowerPoint.
• Demonstrated solid consultation, presentation, and communication skills with the ability to build credibility with customers, brokers, and internal stakeholders.
• Proven self-starter with a proven ability to work autonomously, prioritize competing needs, take initiative, and drive results in a complex, matrixed environment.
• Driver’s License and access to reliable transportation.

Preferred Qualifications

• Master’s degree in public health, business, health administration, or a related field.
• Clinical or health-related credentials, such as RN, RD/RDN, LCSW, or comparable credential.
• 5+ years of experience in managed care, population health, wellbeing, health engagement, or health care consulting.
• Experience supporting RFPs, finalist presentations, sales engagements, or executive-level customer discussions.
• Experience working with population health, clinical, engagement, wellbeing, or member experience data.

Travel

• Travel may be required approximately 50% of the time, depending on customer, market, and business needs.

Pay and Benefits

• Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
• In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
• The salary for this role will range from $91,700 - $163,700 annually based on full-time employment.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.