Role Description
The Epic Population Health IT Associate Analyst is responsible for the day-to-day support, optimization, testing, and maintenance of Epic Population Health applications, including:
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Inpatient Case Management
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Healthy Planet
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EpicCare Link
This entry-level role partners with clinical, operational, and technical teams to:
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Analyze workflows
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Support system enhancements
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Evaluate software releases
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Resolve application-related issues
The ideal candidate brings:
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A strong clinical experience with case management, inpatient nursing, and population health, OR
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A baseline Epic Inpatient ClinDoc, Inpatient or Healthy Planet exposure and a desire to deepen knowledge within the application or learn additional applications.
This is a remote position that works closely with cross-functional teams to support:
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Application integration
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System upgrades
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Testing
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Ongoing operational support for Sentara's Population Health growth and strategy
Qualifications
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Bachelor's Degree in Nursing, Health Information Management, Healthcare Administration, Information Technology, or a related field (Required)
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5 years of relevant experience may be accepted in lieu of a degree
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Epic HP (Healthy Planet) OR IP Clin Doc (Inpatient Clinical Documentation) OR Epic Case Management Certification (Preferred)
Requirements
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3 years of relevant healthcare, clinical informatics, application support, or IT analyst experience with a degree
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5 years of relevant experience in lieu of a degree
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Experience in clinical case management, care coordination, or population health programs required
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Knowledge of inpatient nursing workflows and healthcare operations
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Familiarity with Epic Healthy Planet, population health management tools, or healthcare technology applications preferred
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Experience supporting software testing, workflow analysis, system upgrades, or application optimization activities preferred
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Strong analytical, problem-solving, communication, and customer service skills
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Ability to work effectively in a remote, collaborative team environment
Benefits
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Medical, Dental, Vision plans
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Adoption, Fertility and Surrogacy Reimbursement up to $10,000
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Paid Time Off and Sick Leave
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Paid Parental & Family Caregiver Leave
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Emergency Backup Care
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Long-Term, Short-Term Disability, and Critical Illness plans
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Life Insurance
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401k/403B with Employer Match
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Tuition Assistance β $5,250/year and discounted educational opportunities through Guild Education
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Student Debt Pay Down β $10,000
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Pet Insurance
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Legal Resources Plan
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Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met