[Hiring] Pharmacy Technician @Virta Health

Role Description

As a Virtual Pharmacy Technician at Virta Health, you will provide essential clinical and operational support to the pharmacy enablement team. You’ll manage prescription workflows, coordinate care with RNs, providers, and coaches, and ensure all member-facing processes are handled accurately and efficiently. This role is foundational to supporting Virta’s clinical operations and delivering excellent member experiences.

Responsibilities

• Medication & Clinical Support
  • Apply medication knowledge to ensure accuracy in processing prescriptions, refills, and prior authorizations.
  • Identify and escalate potential prescribing or workflow issues to senior team members as needed.
• Care Coordination
  • Collaborate with RNs, providers, and coaches to coordinate care and resolve member issues.
  • Communicate updates clearly and document all activities accurately within established systems.
• Workflow Execution
  • Process clinical tickets promptly and accurately, routing faxes, labs, and records appropriately.
  • Follow established SOPs to maintain consistency and compliance.
  • Support efficiency and quality improvement initiatives under senior guidance.
• Team & Operational Support
  • Provide dependable support to clinical staff for both routine and urgent requests.
  • Participate in team meetings, knowledge-sharing sessions, and ongoing training opportunities.

Qualifications

• Pharmacy Technician Certification or equivalent training required.
• 1–2 years of experience in pharmacy operations or telehealth support preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with e-prescribing tools, medical records systems, and communication platforms.
• Demonstrates a proactive use of AI tools to improve individual output and efficiency.
• Collaborative mindset and willingness to learn new technologies.
• Reliable, adaptable, and team-oriented.
• Excellent communication and follow-through.
• Proactive problem solver with a continuous improvement mindset.

Values-driven culture

• You put people first and take care of yourself, your peers, and our patients equally.
• You have a strong sense of ownership and take initiative while empowering others to do the same.
• You prioritize positive impact over busy work.
• You have no ego and understand that everyone has something to bring to the table regardless of experience.
• You appreciate transparency and promote trust and empowerment through open access of information.
• You are evidence-based and prioritize data and science over seniority or dogma.
• You take risks and rapidly iterate.

Compensation

Virta has a location-based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation is $22/hr.

Privacy and Security

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

Remote Work

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco.

Hiring Restrictions

We currently do not hire in the following states: AK, HI, RI for clinical roles and AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI for corporate roles.

Applicant Tracking System

Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools in certain aspects of the recruiting process. For more information, see Ashby's AI Terms at Ashby's AI Terms .