[Hiring] Pharmacy Coordinator Ambulatory Clinic Lead @CommonSpirit Health

Role Description

As our Pharmacy Coordinator Ambulatory Clinic Lead, you will be responsible for assisting in the day-to-day coordination and operational guidance of the Pharmacy Coordinator Team. This role interfaces with all members of the ambulatory care team, pharmacies, payers, and pharmacy benefit representatives and pharmaceutical industry medication assistance programs, in order to secure access to prescribed medications.

• Create an efficient and collaborative environment.
• Support team members in navigating complex cases.
• Ensure consistent application of best practices across the team.
• Assist management in maintaining efficient workflows and adherence to department standards.
• Handle medication prior authorizations.
• Support ambulatory care pharmacy services with improving patient access to medications.
• Perform clerical tasks to facilitate and improve patient access to medications.
• Provide excellent customer service.
• Have a strong knowledge of pharmaceutical/drug assistance programs and pharmacy/medical insurance coverage.
• Provide guidance and mentorship to other team members.

This position is work from home within California.

• Gather required information and prepare initial assessment based on providers’ prescribed medications for patients.
• Research and identify potential options for patients to secure access, including:
  • Prior authorization
  • Drug Assistance Program (DAP) application and enrollment
  • Copay discount cards or equivalent discount program
  • Foundation or grant funds available
• Provide guidance and expertise to other Pharmacy Coordinators on complex cases or challenging patient access issues.
• Identify patients who require review by an Ambulatory Care Pharmacist and collaborate with the pharmacy team.
• Respond to provider, Ambulatory Care Pharmacist, and patient self-referrals.
• Assist patients with understanding their insurance benefits and serve as a liaison between the patient and medication assistance programs/providers.
• Manage renewals of medications and eligibility of patient assistance programs.
• Work with medication manufacturers to compile/maintain up-to-date assistance program requirements.

Qualifications

• One (1) year experience in a non-acute care licensed pharmacy.
• High school diploma or GED.
• Demonstrable experience with Pharmaceutical/drug assistance programs.
• Demonstrable experience in pharmacy/medical insurance coverage.
• Excellent customer service skills.
• Demonstrated ability to provide guidance, mentorship, or lead project/process initiatives within a healthcare or pharmacy setting.
• Strong interpersonal and communication skills to effectively support and coordinate team activities.

Requirements

• Clear and current CA Pharmacy Tech license preferred.
• Associates degree preferred.

Company Description

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona, and Nevada.

• Works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services.
• Continues to grow and establish new premier care centers.
• Provides increasing support and investment in the latest technologies, finest physicians, and state-of-the-art medical facilities.
• Strives to create purposeful work settings where staff can provide great care.
• Advances in knowledge and experience through challenging work assignments and stimulating relationships.
• Staff is well-trained and highly skilled, vital to maintaining excellence in care and service.