[Hiring] Patient Flow Facilitator @Compton Care

Role Description

We are looking for a proactive and organised Patient Flow Facilitator to support safe, timely and person-centred transfers of care across our Community and Virtual Ward services. This is a key role within Compton Care, working closely with:

• Patients
• Families
• Acute hospital wards
• Community teams
• Social care
• Other system partners

The successful candidate will be visible and responsive across acute ward areas, building strong relationships with NHS colleagues and wider partners to:

• Identify patients who may benefit from Compton Care support
• Remove barriers to discharge
• Maintain effective flow

You will need to be confident working directly with multidisciplinary teams, attending board rounds or discharge discussions where required, gathering accurate information, escalating delays appropriately, and supporting clear communication with patients and those important to them.

This role will suit someone who is compassionate, confident, and solution-focused, with experience in health or social care and an understanding of:

• Discharge planning
• Patient flow
• Care coordination

You will need excellent communication and organisational skills, the ability to manage competing priorities, and the confidence to work across organisational boundaries. As the role requires regular presence in acute hospital wards and community settings, access to transport and the ability to travel across the local health and care system are essential.

You will play an important part in supporting safe and effective transitions of care, reducing avoidable delays, improving patient experience, and strengthening partnership working between Compton Care and our NHS and social care colleagues.

Qualifications

• Experience in health or social care
• Understanding of discharge planning, patient flow, or care coordination
• Excellent communication and organisational skills
• Ability to manage competing priorities
• Confidence to work across organisational boundaries

Requirements

• Regular presence in acute hospital wards and community settings
• Access to transport
• Ability to travel across the local health and care system

Benefits

• Generous annual leave entitlement increasing with long service
• A contributory pension scheme with salary sacrifice or transfer of NHS pension for those in patient facing roles
• Death in service benefit at two times salary (for those not in an NHS pension scheme)
• Employee assistance programme and 24/7 GP access
• Blue Light card accredited and access to a discount platform
• Career progression and development opportunities
• Free onsite car parking at Compton Hall