[Hiring] Patient Coordinator & Medical Administrative Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A specialist dental practice in Australia is seeking a patient-focused VA to support:

• New-patient enquiries
• Appointment management
• Referral coordination
• Medical-document follow-up
• Recurring practice administration

The practice specializes in serving patients with disabilities and frequently communicates with caregivers, consenting parties, support workers, and outside organizations rather than directly with the patient. Approximately 80% of communication may involve these third parties, making communication ability, empathy, maturity, and professionalism especially important.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Patient-facing healthcare or medical-service experience strongly preferred
• Medical administration, healthcare VA, clinic, allied-health, or dental experience preferred
• Dental experience is a plus but not required
• Phone-based patient-service experience strongly preferred
• Appointment and diary-management experience required
• Medical-document or referral-management experience preferred
• Excellent spoken and written English required
• Ability to handle confidential health information required

Requirements

• Contracted Hours per Week: 15-20 Hours
• Scheduled Working Days: Monday through Thursday
• Daily Working Time: between 10 AM- 4 PM Adelaide time
• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!