[Hiring] Patient Access Services Representative @Banner Health

Role Description

We are seeking an experienced candidate with established knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Downtown Phoenix and Arcadia Health Center until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location.

This is a Monday - Friday 8:00a - 5:00pm position.

The PAS Authorization Representative will obtain and complete insurance authorization requests. They are responsible for verifying and understanding insurance benefits, validating authorization requirements, and accurately inputting this information into our systems. They will also document the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s). This position involves regular contact and collaboration with patients, insurance companies, and providers.

Qualifications

• High school diploma/GED is required.
• Minimum of three years of experience in healthcare insurance and/or authorizations.
• Business skills and experience in the assigned work area are required.
• Detail-oriented with the ability to maintain high productivity standards with minimal errors.
• Advanced abilities in the use of common office software, word processing, spreadsheet, and database software.
• Ability to manage multiple tasks simultaneously with minimal supervision.
• Excellent organizational skills, human relations, and communication skills.

Requirements

• Uses department procedures and new hire training to accurately complete authorization initiation requests with payers for all service lines.
• Provides necessary information regarding authorization numbers and patient demographic information to appropriate staff, including billing.
• Responds to “provider orders” for tests, procedures, and specialty visits.
• Works independently from a remote location and follows structured work routines.
• Follows escalation protocols for accounts not meeting authorization standards.
• Performs other related duties as assigned, including cross-coverage in other authorization-related areas.

Benefits

• Estimated Pay Range: $20.41 - $30.61 / hour.
• Banner Health is committed to pay equity and transparency.
• Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location.

Company Description

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.