[Hiring] Neurocritical Care Specialist @Natus

Role Description

Join Natus Neuro as a Neurocritical Care Specialist and help expand the adoption of technologies that support critical neurological care. In this field-based role, you’ll combine clinical expertise, customer education, and commercial partnership to support the growth and implementation of our Neurocritical Care and BrainWatch solutions across ICU/Critical Care, Emergency Department, acute care, and Neurology environments.

• Drive Growth & Clinical Adoption
  • Expand utilization of Natus Neurocritical Care and BrainWatch solutions within existing accounts.
  • Partner with District Sales Managers, Area Sales Managers, and BrainWatch Account Executives on customer launches, sales presentations, implementations, and in-servicing.
  • Support Camino ICP monitors, EDS3 drainage systems, Cranial Access Kits, and BrainWatch POC-EEG solutions.
  • Communicate the Natus value proposition and help develop a qualified sales funnel through presentations, peer-to-peer education, physician training, and education.
  • Build clinical and administrative champions across Neuro, ICU/Critical Care, and Emergency departments.
  • Meet with clinical decision makers and key accounts to support program development, implementation, and continued product adoption.
• Be the Clinical Expert
  • Develop deep expertise in Neurocritical Care, BrainWatch POC-EEG, associated patient populations, and clinical use cases.
  • Lead customer training, clinical demonstrations, web-based presentations, and product in-servicing.
  • Train clinical teams on BrainWatch workflows and applications, Camino ICP monitors, EDS3 drainage systems, and Cranial Access Kits.
  • Partner with clinicians to establish protocols for patients at risk of seizure and develop workflow solutions for clinical departments.
  • Provide product and application training to current and newly hired employees.
  • Represent Natus at industry conferences, trade shows, and events.
• Connect Customers & Natus
  • Collaborate with Technical Support, Sales Support, Customer Service, Product Development, Marketing, and other internal teams to support customer success.
  • Bring customer and market feedback to Marketing and downstream teams to strengthen product messaging, collateral, market intelligence, and local market strategies.
  • Stay current on new products, clinical trends, and local market needs.
  • Provide management with structured updates on new and existing business opportunities.
• Own the Details
  • Support new account launches and customer implementations through strong project management.
  • Maintain fiscal responsibility and follow corporate expense guidelines.
  • Manage home-office and administrative responsibilities.
  • Participate in company training, presentations, team meetings, and special projects.
  • Follow all Regulatory, Quality, and Quality System requirements and model ethical and professional behavior.
  • Perform additional duties as business needs, market conditions, and company priorities evolve.

Qualifications

• 3–5 years of clinical critical care experience OR 5+ years of Neurology, ICU, ED, or related medical sales experience with a credentialed clinical background.
• Experience working with physicians, nurses, managers, IT, administrators, and C-level executives.
• Strong project management skills supporting account launches and implementations.
• Experience with clinical demonstrations, presentations, customer training, product in-servicing, and program implementation preferred.
• Clinical experience with ICP monitoring and external ventricular drainage is a plus.
• Bachelor’s degree from a four-year college or university preferred.
• Credentialed clinical background preferred.
• Current driver’s license required.
• Ability to work independently or with small support teams.
• Strong clinical credibility, communication, presentation, analytical, collaboration, business acumen, and customer relationship skills.
• Ability to manage multiple priorities and communicate effectively with groups of customers or employees.
• Proficiency with Excel, Word, and PowerPoint.

Requirements

• This is a remote, field-based role that may include working from a home office, business offices, hospitals, airports, and hotels.
• A reliable internet connection and ergonomically appropriate workspace suitable for confidential work are required.
• The role requires extensive driving and travel, including potential driving in adverse weather conditions and travel alongside District Sales Managers.
• Approximately 50–75% travel is expected, with market needs potentially requiring 75% or greater travel.
• The position regularly requires sitting, talking, seeing, hearing, and computer/keyboard use.
• This position has no direct supervisory responsibilities.

Benefits

• Generous compensation and benefits packages including health benefits.
• 401k contribution.
• 7 paid holidays + 2 floating holidays of your choosing.
• Generous paid time off.
• Tuition reimbursement assistance program.
• Eligibility for performance-based bonuses or commissions, where applicable.
• More details can be discussed during the recruitment process.