[Hiring] Medical Workflow Administrator @Lumus Imaging Careers

Role Description

We’re seeking an organised and proactive Workflow Coordinator to support our radiologists and clinic operations in delivering efficient, high-quality reporting services. This fully remote position will cover NSW, but we’re open to national applicants. The role is responsible for coordinating daily radiologist workflows, monitoring KPIs, managing national overflow reporting, troubleshooting workflow issues, and supporting service excellence across the network. It’s a great fit for someone who thrives in a fast-paced healthcare environment and is passionate about improving systems and supporting clinical teams.

Key Responsibilities

• Coordinate and optimise daily radiologist workflow and reporting allocation
• Monitor turnaround times, overflow reporting, and contractual KPIs
• Track performance metrics and escalate risks or variances
• Follow up on outstanding reports to ensure timely completion
• Troubleshoot workflow and RIS/PACS issues (escalating when required)
• Support workload distribution and roster planning
• Act as the first point of contact for radiologist workflow support
• Build strong working relationships with radiologists, clinical teams, and referrers
• Respond to internal and external queries within KPI standards
• Communicate and document critical findings per clinical governance requirements
• Analyse workflow and radiologist performance data, produce regular KPI and performance reports, and identify trends and opportunities for process improvement

Qualifications

• At least 2 years’ experience in a radiology clinic
• Proficient in RIS/PACS and Microsoft Office
• Strong communication, analytical, and organisational skills
• Ability to work well both independently and collaboratively
• Sound understanding of radiology workflows

Benefits

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members

Company Description

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application. If you would like further details please email us at: [email protected]

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