[Hiring] Medical Operations Associate @ICON plc

Role Description

Provides senior / advanced medical and scientific (MS) or drug development services (DDS) operational support to internal and external stakeholders under the guidance of the Medical Monitor/Director. Ensures high‑quality execution of medical monitoring or drug development activities in compliance with ICON standards, study protocols, and regulatory requirements. Mentors junior staff, provides project leadership, contributes to process and system improvements.

• Provides Senior / Advanced medical operations or drug development project support, leading cross-functional coordination and medical / drug development project set up.
• Manages medical / drug development communication and issue escalation, documentation, quality control and leads project oversight.
• Provides staff mentoring, coaching, and oversight / co-ordination of junior Medical Operations Associates (MOA) workloads.
• Acts as subject matter expert for MOA / DDS processes / systems in support of continuous process improvement.
• Manages client portfolios and standalone medical monitoring projects, as required.

Requirements

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Company Description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.