[Hiring] Securities Operations Associate II @FIS Global

Role Description

We are the Investor Services department responsible for providing Transfer Agency service to several asset management companies based in the USA. On a daily basis, we handle hundreds of requests from shareholders based on the received paperwork. We ensure that those requests are processed in accordance with applicable procedures, accuracy, and on time. To achieve our goals, we closely cooperate with our branches located in the United States and India.

What you will be doing:

• Working on multiple applications and technological solutions to complete your daily tasks.
• Processing account maintenance and financial transactions based on written instructions received from our customers.
• Following up on clients’ requests when needed via phone, letter, and email.
• Taking part in team-based activities such as team meetings, various group projects, and initiatives.
• Providing feedback on the current workflows, proposing innovations, and participating in implementing those.

Full-time position working an eight-hour per-day schedule of 2:00 pm – 10:00 pm CET (Monday through Friday).

Qualifications

• Motivated individuals who enjoy developing new skills and expertise.
• Ability to work in an English-speaking environment (required language level C1).
• Computer literacy and ability to interpret documents and procedures according to specific timelines.
• Initiative and independence in solving problems.
• Drive to learn new things.
• Higher education or being in the last years of study with the ability to work full-time.

Requirements

• No prior knowledge in the financial area required; full training provided by our experienced Training Team.

Benefits

• Working in an international company, alongside international colleagues.
• Flexible work model - enjoy the option to work fully remotely, with access to our modern office located in Poznań's Nowy Rynek Complex (Building B, Przemysłowa 3).
• Comprehensive onboarding process.
• A good work-life balance.
• Contract of employment.
• Competitive salary including private health insurance for employees and their family, group life insurance, pension plan 5%.
• Language courses.
• On-the-job coaching and support.