[Hiring] Medical Management Intake Specialist @Kyyba

Role Description

Medical Management Intake Specialist

• Schedule: Full-time, 40 hours per week
• Hours: Monday through Friday, 8:00 AM to 5:00 PM
• Flexibility: Schedules will include some Saturdays, Sundays, and Holidays; overtime may be necessary

Qualifications

• Minimum of 2 years of experience in a healthcare, insurance, or related field
• High school graduate and college or university experience
• Medical terminology knowledge or a medical background is required
• Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
• Customer service experience is required
• Strong phone skills with experience handling inbound and outbound calls
• Experience with healthcare management software and databases
• Excellent verbal and written communication skills
• Ability to explain complex information in a clear and concise manner
• Strong problem-solving skills with the ability to analyze data and identify trends
• Attention to detail and accuracy in all work
• Ability to work collaboratively with cross-functional teams
• Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders

Requirements

• Two years of college or associate level degree equivalent (highly preferred)
• Experience with providing high quality, provider focused servicing to facilities and doctors (highly preferred)
• Work collaboratively as a team member with peers and nurses (highly preferred)
• Concise and accurate documentation entry into Care Advance (highly preferred)
• Effectively engage over the phone via both inbound and outbound with providers (highly preferred)
• Process provider requests as needed (highly preferred)
• Acts as providers' first trusted source for UM Prior Auth programs (highly preferred)
• Assign faxes to designated staff (highly preferred)
• Process requests for compliance inquiries (highly preferred)
• Access various UM department mailboxes and voicemail as needed (highly preferred)
• Ability to function independently (highly preferred)
• Critical Thinking (highly preferred)
• Bi-Lingual/Spanish (highly preferred)

Benefits

• Medical, dental, vision
• 401k
• Term life
• Voluntary life and disability insurance
• Optional Pre-paid legal plan
• Optional Identity theft plan
• Optional Medical and dependent FSA
• Work-visa sponsorship
• Opportunity for advancement
• Long-term assignment with opportunity for hire by client

Company Description

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.