[Hiring] LPN Intake Specialist @Mays Home Health

Role Description

We’re looking for a detail-driven LPN Intake Specialist to join our team. In this role, you’ll manage incoming referrals, ensure documentation is accurate and compliant, and help coordinate a smooth admission process for patients. This is a great opportunity for someone who thrives in a fast-paced environment and wants to play a key role in patient care coordination.

• Process and enter referrals in HCHB accurately and in a timely manner
• Review and approve Face-to-Face documentation to ensure Medicare compliance
• Ensure all referral documentation is complete; coordinate with DONs as needed
• Run daily reports and resolve any missing or incorrect information
• Partner with Admission Coordinators to move pending referrals to admission
• Communicate with physician offices and internal teams to gather required info
• Maintain continuity by ensuring coverage and handoff of pending referrals
• Support the Intake team and assist with additional tasks as needed

Qualifications

• Active LVN/LPN license in good standing
• Experience in home health intake or similar healthcare setting preferred
• Familiarity with HCHB and/or EMR systems is a plus
• Knowledge of medical terminology and ICD-10 preferred
• Strong attention to detail and accuracy
• Comfortable communicating with physicians and clinical teams
• Highly organized with the ability to multitask in a fast-paced environment
• Strong computer skills (typing, systems navigation, documentation)
• Team-oriented with a positive, flexible attitude

Benefits

• Fully remote position with a supportive team
• Opportunity to play a critical role in patient care coordination
• Stable, full-time schedule