Role Description
The primary purpose of the Medical Bill Coordinator is to review hospital and professional medical bills from providers, including complex hospital, surgical, high-level evaluation and management codes, and/or technical bills.
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Processes bills in accordance with multi-state schedules, rules, regulations, and guidelines.
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Applies PPO contract discounts to bills.
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Reviews operative reports to determine if surgery services were appropriately billed.
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Reviews complex medical, legal, and consult services.
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Contacts client or facility to obtain additional or missing information.
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Handles provider appeals where appropriate to fee schedule and contractual disputes.
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Communicates internal issues to management.
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Assists bill review team lead with workflow management, coaching, and mentoring of staff.
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Assists with process, procedure, and system training for new staff.
Additional functions and responsibilities include:
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Performs other duties as assigned.
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Supports the organization's quality program(s).
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Travel as required.
Qualifications
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High School diploma or GED required.
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Two (2) years workers' compensation and/or bill review experience or equivalent combination of education and experience required, including provider appeals experience.
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PPO re-pricing, surgery review, by report, and RNE review preferred.
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Two (2) years of experience with complex medical, legal, and consult review preferred.
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Knowledge of re-pricing rules and guidelines.
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Knowledge of medical terminology, anatomy, and surgical terms.
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Knowledge of multiple state jurisdictional regulations and rules.
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Knowledge of Fee Schedules, Rules, and U&C Guidelines.
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Knowledge of CPT/ICD9.
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PC literate, including Microsoft Office products.
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Leadership skills and ability to motivate others.
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Strong verbal and written communication skills.
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Strong interpersonal skills.
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High level of accuracy and attention to detail.
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Ability to multi-task and function in a high-volume area.
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Ability to handle deadlines and proactively problem solve.
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Ability to work in a team environment.
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Ability to meet or exceed Performance Competencies.
Requirements
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Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
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Physical: Computer keyboarding, travel as required.
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Auditory/Visual: Hearing, vision, and talking.
Benefits
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Comprehensive benefits package including medical, dental, and vision.
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401k and matching.
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PTO.
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Disability and life insurance.
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Employee assistance program.
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Flexible spending or health savings account.
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Other additional voluntary benefits.