[Hiring] Medical Assistant @CareHarmony

Role Description

CareHarmony’s Care Coordinators work comprehensively with providers to deliver value-based care management initiatives for their patients. CareHarmony is seeking an experienced Medical Assistant (CCMA certified) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

Responsibilities

• Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• Resolve patients' questions and create an open dialogue to understand needs.
• Assist/Manage referrals and appointment scheduling.

Qualifications

• Active CCMA certification
• Technical aptitude – Microsoft Office Suite
• Excellent written and verbal communication skills

Plusses

• Epic Experience
• Bilingual

Remote Requirements

• Must have active high-speed Wi-Fi
• Must have a home office or HIPAA-compliant workspace

Physical Requirements

• This position is sedentary and will require sitting for long periods of time.
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time.
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations.

Benefits

• Health Benefits (core medical, dental, vision)
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Work from home
• 401k with company match

Pay

• $18/hr to start with the ability to earn up to $20/hr based on workload
• Opportunities to pick up OT to increase earnings