[Hiring] Healthcare Advocacy - Clinical Director @Sailor Health

Role Description

Sailor’s physicians are the clinical gateway for patients navigating chronic conditions and complex care needs. Through telehealth visits, they assess the full medical picture and partner with healthcare advocates to build care plans patients can actually follow. While our therapists lead the work on the mind, our physicians lead the clinical perspective on the body.

As Healthcare Advocacy - Clinical Director, you will lead this physician group. You will shape what our physicians do, how they do it, and how we scale it while keeping the quality bar high. You will own physician hiring and onboarding, run day-to-day clinical operations, build the care model and protocols that make the advocacy program work, and be the person our physicians turn to when a case gets hard.

This is a builder’s role. You will be one of the first clinical leaders at Sailor and you will have a direct hand in how the program grows from a small team today to a much larger one over the next year. We’re looking for someone who is still a strong clinician, gets energy from building systems, is comfortable with ambiguity, and wants to help create something from the ground up.

Qualifications

• Active, unrestricted medical license with board certification in internal medicine, family medicine, or geriatrics (Ideally licensed in 30+ states)
• 3+ years managing other physicians as a medical director or similar, with a track record of building and developing clinical teams
• 5+ years of direct patient care, ideally with older adults, and excited to keep a portion of your time dedicated to patient visits
• Comfortable making decisions without a playbook, moving fast, and changing course when the evidence says so
• Can translate clinical judgment for non-clinical partners and bring teams along without pulling rank
• Prior time at an early stage company or virtual care organization helps, and comfort working autonomously is a must

Requirements

• Run day-to-day clinical leadership for our telehealth physicians serving Medicare patients with chronic and complex conditions, and be the escalation point for hard cases
• Own physician recruiting with our Talent team, set the hiring bar, and build the onboarding program that gets new doctors productive fast
• Develop the workflows, pathways, and protocols for how physicians assess patients and partner with advocates on care plans
• Run QA and QI programs across visits and documentation, and write the policies that keep us compliant across states
• Define physician KPIs with our Data team, coach from the numbers, and turn clinical needs into priorities for Product, Growth, and Care Ops