[Hiring] Healthcare Administrator @The Australian Allied Health Agency

Role Description

Are you an organised, communicative, and proactive professional looking for a dynamic role in the allied health sector? We are seeking a casual, part-time Administrator to join our Australian Allied Health Agency team, working remotely to support various community and facility-based allied health businesses.

Primary Purpose:

• You’ll work as part of a team and be instrumental in schedule administration, liaising between internal and external parties, handling accounts receivable, and controlling documents.
• You will also serve as the first point of contact on our virtual reception system, ensuring efficient and professional communication.

Key Responsibilities:

• Virtual Reception: Act as a key member of our virtual reception team, handling inbound calls, client queries, arranging appointments, and managing cancellations.
• Schedule Administration: Create and amend schedules, confirm appointments, ensure complete paperwork and funding availability.
• Document Control: Accurately file and log client documentation, ensure reports adhere to formatting guidelines, and manage prompt distribution and filing.
• Liaison: Serve as the primary contact for enquiries, monitor funding, coordinate with case managers and therapists, and maintain relationships with various stakeholders.
• Accounts Receivable: Prepare and issue invoices, process claims, receipt payments, and minimise overdue accounts.

Qualifications

• Exceptional verbal and written communication skills.
• Effective time management and commitment to contracted client hours.
• High ethical standards, integrity, sound judgment, empathy, and respect for others.
• Proactive work approach and willingness to contribute to the success of AAHA and its clients.

Requirements

• Must reside on the Gold Coast and be able to attend training in Gaven.
• Must have a fast, wired internet connection (wireless connections not acceptable).