[Hiring] Director, Medical Digital Solutions @BeiGene

Role Description

The Director, Medical Digital Solutions is a strategic role responsible for scaling HCP-facing medical technology and workflow solutions as well as digital enablement capabilities across US Field Medical teams. Key initial focus areas include:

• Development and ongoing optimization of robust Next Best Action-type prompts for US Field Medical.
• Defining the medical requirements for a next generation Customer Relationship Management (CRM) platform.
• Driving successful adoption, ensuring sustained utilization, and optimizing value realization of digital tools, platforms, and workflows.
• Connecting US Medical leadership, HCP-facing medical teams, and systems/platform teams.
• Driving adoption of systems and enablement solutions that improve utility and user satisfaction.

Primary Responsibilities

• Next Best Action Optimization: Leverage AI insights to advance the relevance and uptake of suggestions for tailored and impactful HCP engagement plans.
• CRM Platform Requirements, Deployment & Adoption: Represent FME in the identification, business requirements, strategy, prioritization, governance, and adoption of new CRM platform and associated dashboards and reporting tools.
• Medical Insights, Cross-Functional Account Planning and HCP Identification & Activity Systems Optimization: Partner with Field Medical and technology teams to review, enhance and continually adapt systems.
• Medical Content & Omnichannel Metrics Partnership: Coordinate with Medical Content and Omnichannel teams to extract and interpret meaningful content and digital engagement performance metrics.
• Medical Impact Demonstration: Evaluate and implement digital methods for the ongoing assessment of medical impact.
• AI and Emerging Digital Systems Subject Matter Expertise: Maintain awareness of AI and emerging technologies/industry trends for optimizing digital tools.
• Training, Change Management & US Medical Representation: Represent FME interests in cross-functional steering committees and design scalable implementation playbooks.
• Compliance, Data Integrity & Quality Assurance: Ensure all enterprise medical systems and AI applications meet compliance requirements.

Qualifications

• Bachelor's degree in a health science, life science, or business/digital/technology field required with 10+ years' experience.
• Advanced degree in health/life science and/or relevant technology or business field, such as MBA with 7+ years' experience, preferred.

Requirements

• Prior experience in a field-based Medical, MSL, or Field Medical Excellence / Medical Operations role preferred.
• Demonstrated ability in launching a Next Best Action-type process for Medical, leveraging AI-based insights.
• Proven success in partnering with IT as a medical voice in CRM design and business requirement development.
• Experience in defining use cases and deploying AI applications in a healthcare context.
• Familiarity with Salesforce Health Cloud / Life Sciences Cloud / Veeva and similar platforms.
• Exceptional communication skills.
• Strong analytical and data literacy skills.
• Ability to assess stakeholder needs and drive adoption and change management.
• Experience partnering with Medical Content and Communication teams.
• Understanding of pharmaceutical industry compliance requirements.
• Ability to travel up to 20% (US) for field engagement.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
• Opportunity to participate in the annual bonus plan and incentive compensation plan.
• Eligibility for discretionary equity awards and participation in the Employee Stock Purchase Plan.

Company Description

BeOne is committed to fair and equitable compensation practices. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law.