Role Description
We are seeking a strategic and experienced professional to join our team as Director of Medical Information. This role will lead the delivery of timely, accurate, and evidence-based Medical Information to healthcare professionals (HCPs), patients, and caregivers.
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Provide therapeutic-area leadership across the Medical Information lifecycle, including strategy, scientific content, launch readiness, contact-center operations support, and customer inquiry management.
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Lead Medical Information related scientific and operational priorities.
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Translate customer insights into actionable recommendations.
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Partner with cross-functional and regional stakeholders to ensure aligned, high-quality Medical Information support.
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Support Medical Information activities at scientific congresses.
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Report to the Head of Medical Information within Global Medical Excellence.
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Develop and execute Medical Information strategy and therapeutic-area priorities for assigned therapeutic area in alignment with Medical Strategy leads, regional Medical Information teams, and other key stakeholders.
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Own the Medical Information content plan, including the development, review, approval, deployment, and maintenance of standard response letters, custom response letters, FAQs, inquiry response guidance, and special handling instructions.
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Collaborate with Clinical Operations, Clinical Development, Biology, Medical Strategy and other internal stakeholders to interpret emerging evidence, identify information needs, and inform content priorities.
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Ensure all medical information content is evidence-based, consistent, and aligned with the latest scientific and clinical data.
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Coordinate with regional leads to support localization, regional review, and country implementation of global medical information resources.
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Support the management of unsolicited inquiries from healthcare professionals, patients, caregivers, ensuring responses are accurate, compliant and timely.
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Serve as medical reviewer for therapeutic-area materials through the Medical, Legal and Regulatory (MLR) process, ensuring that materials support evidence-based communication and comply with company policies, industry standards, and applicable regulatory requirements.
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Partner with the MICC lead and Medical Information vendors on agent training, content deployment, response quality, and inquiry escalation.
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Contribute to vendor performance reviews and corrective actions within the roleβs therapeutic-area scope.
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Monitor and analyze inquiry trends to identify opportunities for operational improvements and inform the medical strategy.
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Monitor relevant scientific publications, clinical trial results, and treatment developments to inform Medical Information strategy, content updates and training.
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Provide Medical Information support for congresses, including developing resources, staffing Medical Information booths and responding to HCP inquiries.
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Contribute to the development and maintenance of internal SOPs and processes to ensure compliance with regulatory requirements and industry standards.
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Provide support for other Medical Affairs projects as needed.
Qualifications
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Advanced degree in scientific or medical discipline; doctoral degree preferred (PharmD, MD, PhD).
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10+ years relevant experience.
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Experience in oncology therapeutic area and demonstrated ability to critically evaluate clinical trial data and communicate complex scientific information.
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Proven experience in medical information within the pharmaceutical or biotechnology industry.
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Excellent verbal and written communication skills.
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Experience creating, reviewing and managing scientific content for diverse audience.
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Strong organizational, problem-solving and project management skills.
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Strong analytical skills with the ability to monitor and analyze data to inform decision-making.
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Knowledge of regulatory guidelines related to medical information and safety reporting.
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Proficiency in medical information databases, content management systems and other relevant software tools.
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Experience with Veeva PromoMats advantageous.
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Ability to effectively negotiate and collaborate with internal stakeholders and external partners.
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Ability to prioritize and manage multiple projects simultaneously in a fast-paced dynamic environment.
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Self-motivated with ability to make sound decisions and adapt to changing priorities.
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Experience in managing medical information vendors.
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Willingness to travel, approximately 10-20%.
Preferred Skills
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Minimum of 8 years of experience in Medical Affairs or a related field within the biotech or pharmaceutical industry.
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Experience in the lung cancer therapeutic area strongly preferred.
Benefits
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Competitive cash compensation.
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Robust equity awards.
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Strong benefits.
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Significant learning and development opportunities.
Base Pay Salary Range
$201,000 β $251,000 USD