[Hiring] Director, Clinical Trial Success @Iterative Health

Role Description

As Director, Clinical Trials Partnerships, you will be the key link between Iterative Health’s European site network and the sponsors, local affiliates, and CROs running studies across the region. You will help ensure that studies are launched effectively, site performance is clearly understood, and local execution risks are surfaced and resolved early.

You will also play an important role in making Iterative Health’s value proposition clear and credible to regional sponsor audiences, helping strengthen sponsor trust, study retention, and our position as a preferred network partner in CEE.

Reporting directly to the European leadership, you will bring strong sponsor-facing experience, sound operational judgment, and the communication skills to operate confidently across sponsor, CRO, and site teams.

Where You’ll Drive Impact

• Sponsor & CRO Engagement
  • Serve as the primary Iterative Health point of contact for sponsors and local affiliates, as well as CRO country teams across CEE.
  • Work closely with European leadership to build and maintain trusted relationships with key regional decision-makers.
  • Ensure study kickoffs are well-structured, clearly documented, and set expectations from day one.
  • Track and report site performance, risks, and follow-up actions accurately.
  • Drive regional network growth by cultivating IH's presence and reputation with existing sponsors and CROs.
  • Improve sponsor satisfaction, study retention, and IH's share of new studies within existing sponsor relationships over time.
• Stakeholder Mapping & Engagement
  • Build and execute a comprehensive stakeholder map and engagement plan for each active and pipeline sponsor and CRO.
  • Ensure coverage of all key stakeholder types with a clear engagement cadence and documented relationship history.
• Study Kickoff & Coordination Materials
  • Lead the development of study-specific kickoff materials, RACIs, and communication frameworks.
  • Facilitate sponsor and CRO kickoff meetings, ensuring IH's role and responsibilities are clearly communicated.
  • Educate sponsors early on IH's operating model, site capabilities, and network standards.
• Service Delivery Credibility & Sponsor Trust
  • Partner across teams to build and maintain an evidence-based service narrative.
  • Understand regional sponsor and CRO needs and help translate them into concrete services IH can offer.
  • Support business development by equipping sponsors with credible, current evidence of IH's network performance.
  • Respond to sponsor and CRO questions about IH's capabilities with accurate, up-to-date regional operational insight.
• Study Performance Reporting & Escalation
  • Own weekly and ad-hoc alignment calls with sponsor and affiliate teams.
  • Maintain and present clear, accurate performance dashboards and status updates.
  • Escalate site-level risks and sponsor concerns to internal stakeholders early.

Qualifications

• 8+ years of experience in clinical trial operations, sponsor-facing roles, or study management.
• Proven track record of building and managing sponsor or CRO relationships in an operational capacity.
• Deep understanding of clinical trial processes, site operations, and the sponsor-CRO-site dynamic across Central/Eastern Europe.
• Experience leading study kickoffs and managing cross-functional stakeholder communication.
• Excellent communication and presentation skills; comfortable engaging senior stakeholders.
• Strong organizational skills with the ability to manage multiple sponsor relationships and studies simultaneously.
• Ability to independently develop clear and structured presentations, RACI-charts, and process flows.
• Fluency in English and Polish required; Additional CEE languages strongly preferred.
• Willingness to travel approximately 20% across the region for sponsor meetings and kickoff events.

Preferred Qualifications

• Experience working within or alongside a site network organization.
• IBD, GI, hepatology, or obesity clinical trial experience.
• Experience with Salesforce, Asana, or CRM/project management tools.
• Familiarity with the EU-CTR regulatory environment and country-level affiliate structures in CEE.

What Success Looks Like

• Sponsors and local affiliates have a single, trusted IH counterpart in CEE.
• Study kickoffs are structured, well-documented, and set clear expectations for all parties.
• IH's value proposition is current, credible, and consistently communicated to regional sponsor audiences.
• Site performance, risks, and pull-through actions are reported accurately.
• Sponsor satisfaction and retention improve measurably.
• IH is recognized by regional sponsors as a preferred network partner in CEE.

Benefits

• Compensation: PLN 400,000 – PLN 595,000 gross annual base salary, plus annual bonus and benefits.