[Hiring] Credentialing Advocate @Sagility

Role Description

Elevate Your Career with Sagility. Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.

Key Responsibilities

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

• Previous administrative, healthcare operations, or data entry experience in the healthcare environment
• Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
• Basic understanding of healthcare compliance or regulatory requirements

Core Competencies

• Attention to Detail
• Analytical Thinking
• Time Management
• Customer Service Orientation
• Integrity & Confidentiality
• Documentation discipline
• Ability to make compliant decisions under pressure
• Reliability
• Ownership/Accountability

Requirements

• Must be 18 years of age or older
• Minimum of 6 months at a single employer (preferably in healthcare or customer service)
• Reliable attendance, including no absences during the first 90 days
• Flexible availability, including weekends if required
• Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
• Secure, private home workspace

Benefits

• $16.00/hr.-$20.00/hr plus performance-based incentives
• Paid virtual training
• Comprehensive medical, dental, and vision coverage (after 90 days)
• Daily Pay option
• Paid Time Off (PTO)
• 401(k) with employer contribution
• Life Insurance, Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee wellness and engagement programs
• Career advancement opportunities
• 90% of our leaders began in entry-level roles