[Hiring] Insurance Credentialing Specialist @HelpSquad, LLC

Role Description

This is a remote position. We are looking for an experienced Credentialing Specialist to manage provider credentialing and payer enrollment from start to finish. This role will own the full credentialing lifecycle, from initial enrollment and contracting through recredentialing, revalidation, and ongoing maintenance—across multiple payers and states.

The ideal candidate is highly organized, detail-oriented, and persistent with payer follow-ups. You will be responsible for making sure applications move forward without unnecessary delays and that providers remain active and in-network with no lapses in credentialing.

Key Responsibilities

• Manage the full credentialing lifecycle, including initial payer enrollment, contracting, recredentialing, revalidation, and ongoing payer participation across multiple payers and states.
• Prepare, submit, and track applications from initial submission through approval and confirmed effective date.
• Build and maintain CAQH ProView profiles, including initial setup, attestations, and reattestations.
• Ensure provider information is accurate and consistent across CAQH, payer portals, and internal records.
• Maintain complete and current provider files, including:
  • NPI Type 1 and Type 2
  • Taxonomy codes
  • State licenses
  • DEA registrations
  • Board certifications
  • Malpractice insurance
  • Provider demographics and practice information
• Submit and manage Medicare enrollment through PECOS.
• Complete enrollment with state Medicaid programs and managed-care plans, as well as commercial and behavioral health payers.
• Monitor pending, incomplete, returned, and rejected applications and follow up proactively through payer portals and provider-enrollment phone lines.
• Resolve enrollment issues and follow applications through to an approved effective date.
• Maintain a centralized credentialing tracker and provide weekly status reports.
• Monitor upcoming recredentialing, revalidation, license, certification, and other expiration deadlines to prevent lapses.
• Escalate payer delays or issues when necessary.
• Coordinate with billing to confirm payer enrollment and effective dates so claims are not submitted before a provider is properly active.
• Maintain accurate, organized, and audit-ready credentialing documentation.

Qualifications

• Proven experience in provider credentialing and payer enrollment.
• Strong understanding of Medicare, Medicaid, commercial, and behavioral health payer enrollment.
• Excellent attention to detail and documentation management.
• Strong follow-up skills and persistence when working with payers.
• Ability to manage multiple providers, payers, states, and deadlines simultaneously.
• Strong organizational and time-management skills.
• Ability to identify missing or inconsistent information before it causes enrollment delays.
• Comfortable communicating with payer representatives and provider enrollment departments.
• Self-directed and able to manage the credentialing process with minimal supervision.

Requirements

• Hands-on experience with:
  • CAQH ProView
  • NPPES / NPI Registry
  • PECOS for Medicare enrollment
  • State Medicaid provider portals
  • Commercial payer portals, including Availity and payer-specific systems
  • Provider credentialing and payer enrollment processes
  • Taxonomy codes and provider enrollment documentation
  • Payer-specific enrollment and credentialing requirements

Benefits

• Competitive hourly rate.
• On-time payments, every time.
• Payments processed via Wise.
• Direct client training provided — you are never thrown in blind.
• Dedicated Account Manager as your point of contact.
• Stable, long-term placement with a growing U.S.-based company.
• Exposure to a wide range of modern SaaS platforms.
• Potential for increased responsibilities as the company scales.
• Tenure recognition for long-term team members.
• Clear escalation paths — you always know who to go to.
• 100% remote — work from home.
• U.S.-based company with structured operations.
• Stable, long-term account placements (not gig-style work).
• Supportive team culture across all accounts.
• Build your U.S. industry experience.
• Exposure to multiple practice types and platforms.
• Potential for increased hours or additional accounts based on performance.
• Strengthen your resume with verified, legitimate U.S. client experience.
• Tenure recognition for long-term team members.
• We value loyalty and recognize those who grow with us.