[Hiring] Clinical Informatics Manager @SCA Health

Role Description

The Clinical Informatics Manager independently delivers defined Clinical Informatics initiatives across analytics, clinical applications, workflow optimization, project and vendor coordination, and end-user support. The role translates clinical, operational, quality, and regulatory needs into actionable data, workflow, application, reporting, education, and adoption solutions. Through clinical expertise, facilitation, and reliable follow-through, the Manager partners with facilities, Clinical Quality, Operations, Information Technology, vendors, and project teams to improve clinical quality, patient safety, operational performance, and the end-user experience.

• Results Orientation – Delivers Outcomes
  • Independently delivers defined Clinical Informatics projects, dashboards, application or vendor work, and end-user support against agreed scope, timelines, quality expectations, and outcomes.
  • Establishes work plans and measures, monitors progress, resolves routine barriers, and escalates issues or dependencies that could affect delivery.
• Strategic Thinking – Connects to Enterprise Priorities
  • Translates clinical and enterprise priorities into defined informatics project plans, workflow requirements, dashboards, reporting solutions, and application-support actions.
  • Connects assigned work to Clinical Quality priorities, clinical best practices, patient safety, operational needs, and measurable performance improvement.
• Leadership and Influence
  • Influences clinical users, facilities, Information Technology, vendors, and project partners through clinical informatics expertise, facilitation, and reliable follow-through without relying on formal authority.
  • Builds credibility as an application, data, workflow, or project subject-matter expert and communicates findings, risks, and recommendations clearly.
• Operational Excellence – Standardization and Reliability
  • Develops and implements repeatable informatics tools, reports, workflows, testing, training, documentation, incident-management, and support practices within assigned scope.
  • Validates work quality, identifies process or workflow defects, recommends practical improvements, and supports consistent adoption of approved methods.
• Data Driven Decision Making
  • Develops and maintains dashboards and reports; applies data visualization to identify trends, risks, variances, and improvement opportunities.
  • Validates reporting integrity, investigates discrepancies, and translates findings into actionable informatics, workflow, or performance recommendations.
• Risk Management and Clinical Judgement
  • Assesses clinical, data-integrity, workflow, application, testing, privacy, security, vendor, patient-safety, and project risks within assigned informatics scope and supports mitigation.
  • Applies sound clinical judgment, documents risks and decisions, and escalates concerns promptly through established processes.
• Talent Development and Leader Effectiveness
  • Provides technical coaching, education, and knowledge transfer to peers, clinical users, and project teams and identifies learning needs within assigned work.
  • Builds personal expertise in clinical informatics, analytics, applications, project management, and change practices while seeking and applying feedback.
• Change Leadership – Integration and Transformation
  • Facilitates adoption of application, workflow, data, dashboard, and vendor changes across assigned stakeholders.
  • Coordinates communication, testing, validation, education, readiness, issue resolution, and follow-through to support implementation and sustainment.
• Executive Presence – Communication and Influence
  • Presents structured Clinical Informatics recommendations, dashboards, risks, and project updates to facility and functional leaders.
  • Explains clinical, technical, analytical, workflow, and project information clearly and adapts the level of detail to the audience.
• Teamwork and Collaboration – Trust, Communication and Shared Accountability
  • Coordinates defined informatics work across stakeholders and resolves routine disagreements through evidence, transparency, respectful communication, and shared goals.
  • Builds trust through dependable follow-through, timely information sharing, clear documentation, and appropriate escalation of dependencies.
• Cross-Functional Partnership – Stakeholder Engagement and Knowledge Sharing
  • Translates end-user and operational needs into informatics requirements and coordinates solution work with Information Technology, vendors, Clinical Quality, Operations, and facility partners.
  • Shares clinical informatics knowledge, documentation, tools, and lessons learned to support aligned decisions and shared deliverables.
• Clinical Systems and Application Leadership
  • Serves as an application subject-matter expert and facilitates requirements, workflow analysis, testing, validation, optimization, training support, incidents, and vendor coordination for assigned clinical applications.
  • Engages clinical users and partners to improve application usability, adoption, operational reliability, and alignment with clinical standards, evidence-based practice, high-reliability principles, policies, and procedures.
• Analytics and Information Stewardship
  • Develops and maintains operational dashboards, reports, visualizations, and decision-support resources that provide accurate and actionable information to assigned stakeholders.
  • Applies approved data definitions, governance standards, reporting methodologies, privacy requirements, and data-quality expectations; recommends enhancements based on stakeholder needs and performance insights.
• Governance and Technology Strategy
  • Recommends improvements to application, workflow, reporting, support, and data standards and documents decisions, requirements, dependencies, risks, and escalation needs.
  • Participates in assigned governance, prioritization, change-control, and vendor processes and supports implementation of approved clinical technology and data decisions.

Qualifications

• Associates Degree in Nursing.
• Current, active Registered Nurse license in good standing.
• Minimum of five years of nursing experience.
• Experience delivering clinical informatics, analytics, application support, workflow, project, quality-improvement, or technology-enabled clinical initiatives.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Visio.
• Preferred: Bachelor’s degree in nursing, health informatics, nursing informatics, analytics, or a related field.
• Perioperative nursing, ambulatory surgery center, procedural services, surgical hospital, or multi-site healthcare experience.
• Experience developing, implementing, and measuring quality or performance-improvement initiatives.
• ANIA membership and/or other similar professional development affiliation.
• Nursing Informatics Board Certification (NI-BC) or other nursing or health informatics certification.
• Working knowledge of SQL, data-visualization and analytics tools such as Tableau, and project-management platforms such as Microsoft Project or Smartsheet.
• Knowledge of applicable clinical and technical vocabularies, languages, and taxonomies.

Requirements

• Location: Remote, United States
• Travel: Minimal
• Environmental Conditions: Indoors in a climate-controlled environment
• Physical Requirements: Ability to use a telephone and computer, sit for extended periods, lift up to 15 pounds, type, communicate clearly, hear effectively, and maintain visual acuity needed for the role.
• Equipment: Standard office and computer equipment

Benefits

• Comprehensive benefits package to support health, well-being, and financial future.
• Medical, dental, and vision coverage.
• 401k plan with company match.
• Paid time off.
• Life and disability insurance.
• More details available at SCA Health Benefits .