[Hiring] Junior Associate – Technical Product Management & Clinical Informatics @Forest Pond Associates

Role Description

We are seeking a motivated and adaptable Junior Associate to support technical product management, clinical informatics, and software implementation across a diverse portfolio of client engagements. This hands-on consulting role combines technical problem-solving, product management, and client collaboration. The Junior Associate will:

• Translate business and clinical requirements into functional solutions.
• Support system configuration and testing.
• Contribute to implementation and ongoing enhancements.
• Develop toward independently managing client solutions throughout their lifecycle.

The ideal candidate is organized, resourceful, technically curious, and comfortable learning unfamiliar technologies while adapting to evolving client needs.

Qualifications

• Bachelor's degree in a scientific, healthcare, information technology, information systems, or related field.
• Academic or professional exposure to clinical research, health informatics, healthcare technology, data management, or software systems.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to learn new technologies, troubleshoot challenges, and apply technical concepts to business needs.
• Comfortable working independently and collaboratively while managing multiple priorities.
• Detail-oriented, adaptable, and proactive in identifying solutions.

Requirements

• Gather and translate client needs into functional requirements, workflows, system specifications, and acceptance criteria.
• Support solution design, feature prioritization, enhancement planning, and continuous improvement.
• Collaborate with clients and stakeholders to align system functionality with business and clinical needs.
• Own assigned product and implementation deliverables, ensuring alignment with requirements, quality standards, and client expectations.
• Facilitate client discussions, document decisions, and communicate progress and recommendations.
• Configure, test, implement, and maintain clinical and quality management systems, including Electronic Data Capture (EDC), eSource, and electronic Quality Management Systems (eQMS).
• Support form development, business rules, workflow configuration, and user administration.
• Conduct system testing, user acceptance testing (UAT), validation, troubleshooting, and issue resolution.
• Support system deployment, user onboarding, training, and post-implementation enhancements.
• Evaluate platform capabilities and limitations to identify practical solutions.
• Perform data quality checks, validation, reconciliation, and basic reporting.
• Develop and maintain SOPs, functional specifications, user guides, training materials, and testing documentation.
• Maintain organized records supporting traceability, regulatory compliance, and quality.
• Contribute to data analysis, operational reporting, and process improvements.
• Collaborate across multiple client engagements with changing priorities.
• Learn new technologies, software platforms, and consulting methodologies.
• Communicate effectively with clients, vendors, and internal teams.
• Demonstrate increasing independence, accountability, and ownership of assigned responsibilities.

Benefits

• Remote work arrangement, only open to candidates across the United States, with a preference for Pennsylvania-based applicants.
• Contract (1099) position, with potential conversion to a full-time W2 position offering a robust benefits package.
• Project assignments and workload based on client needs and business requirements.
• Competitive hourly rate based on experience, qualifications, and scope of responsibilities.