[Hiring] CDI Solution Advisor @SOLVENTUM

Role Description

As a Solution Advisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Execution:
  • Partner effectively with clients to implement CDI products according to best practice.
  • Guide customer in change management by performing workflow discovery, ensure adoption, and deliver advanced optimization for assigned Solventum CDI product lines.
  • Serve as a subject matter expert (SME) for respective teams and solutions as assigned.
• Strategy and Planning:
  • Understanding the client's short- and long-term strategy program goals/KPIs.
  • Conduct current-state workflow and configuration review with a client implementing Solventum best practice workflows.
  • Partner effectively with clients on suggested workflow optimization changes leveraging Solventum best practices.
  • Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.
• Client Care and Advocacy:
  • Advocate for the customer, log issues, and escalate as needed following standard procedures promptly.
• Leadership and Coordination:
  • Own the client relationship coordination and client-focus coordination interactions for the client throughout the organization.
• Accountable and Measured:
  • By the overall annual client satisfaction survey results for the assigned client base.
  • Define and track key performance indicators (KPIs).
• Actively:
  • Stay up to date with knowledge of industry changes and product changes.
  • Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum values and ethical standards.

Qualifications

• Bachelor’s Degree or higher AND seven (7) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment.
• OR High School Diploma/GED AND eleven (11) years of experience as a CDI specialist, or inpatient coder in a private, public, government, or military environment.
• Poses one of the following current and valid certifications; RHIA, RHIT, CCS, Auditing: Inpatient Coding Microcredential, CIC, CDIS, or CCDS.

Requirements

• Strong understanding of Solventum technology.
• Strong understanding of Clinical Documentation Integrity and the workflow associated with an organization's Revenue Cycle.
• Strong understanding of clinical documentation integrity.
• Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training.
• Demonstrated capability to manage multiple project streams and teams.
• Experience consulting with clients in health information systems.
• Demonstrated knowledge of assigned solutions, services, and products.
• Demonstrated industry knowledge.
• Exceptional client relationship skills.
• Ability to find creative solutions and manage difficult situations with diplomacy.
• Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative.
• The successful candidate will exhibit strong teamwork and collaboration both within the Solution Advisor teams and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic.
• Travel: Occasional travel may be required up to 50% Domestic.
• Relocation Assistance: is not authorized.
• Location: Remote.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Benefits

• Competitive pay and benefits.
• Medical, Dental & Vision.
• Health Savings Accounts.
• Health Care & Dependent Care Flexible Spending Accounts.
• Disability Benefits.
• Life Insurance.
• Voluntary Benefits.
• Paid Absences.
• Retirement Benefits.