[Hiring] Health Information Specialist @Accompany Health

Role Description

As a Health Information Specialist - Medical Records, for Accompany Health (AH) you will be responsible for the following:

• Your output directly supports clinician care delivery and feeds the Quality team's HEDIS validation work.
• Complete, correctly routed records are the foundation everything else depends on.
• Responsibilities will include:

• Review medical records housed in electronic repositories, including Athena Health (CommonWell/CareQuality) and external Electronic Medical Record (EMR) systems, to locate and fulfill medical record requests.
• Retrieve, analyze, and upload identified records and supporting documentation to the appropriate locations within the patient's Accompany Health Athena Health medical record.
• Organize and categorize key clinical documents into the appropriate chart note sections to support efficient clinician review and patient care.
• Notify Advanced Practice Clinicians (APCs) when requested documentation has been obtained and is available for review.
• Conduct outreach to healthcare facilities to verify record availability and obtain expected turnaround times when records cannot be located through electronic data mining.
• Identify, reconcile, and manually assign unlinked documentation to the appropriate patient record and market.
• Process and fulfill outbound medical record requests in accordance with organizational policies and regulatory requirements.
• Maintain accuracy, confidentiality, and compliance with all HIPAA and organizational standards related to medical record management.
• Contribute to process improvement initiatives by analyzing queue trends and proposing solutions that improve retrieval accuracy, routing efficiency, and clinician turnaround time.

Qualifications

• 2-3+ years of relevant work experience in healthcare industry with experience in health information management and/or direct medical record review and oversight.
• Comfort with multiple technology platforms, including but not limited to a variety of EMRs.
• Experience in medical record recognition.
• Ability to manage a high-volume retrieval queue with accuracy.
• Medical Record Certification (i.e. RHIT, RHIA, AHIMA), or equivalent required or actively in progress.

Requirements

• You take satisfaction in a clean queue — you know that an accurately routed record is a clinician who has what they need.
• You are excited to work in a startup environment, with the ambiguity and shifting priorities that might come with it at times.
• You are willing to go the extra mile no matter what.
• You are passionate about our mission to improve the lives and healthcare outcomes of marginalized communities.

Benefits

• Salary ranges are based on role, level, and location, and reflect the minimum to maximum target for new hire pay in each position.
• Depending on the role, you may also be eligible for bonus, equity, and benefits.
• Where you fall within the range depends on factors such as your location, skills, experience, and relevant education or training.
• Our talent team is happy to share more details on the specific range for your location during the hiring process.

Pay Transparency

$23 — $23 USD